
This tour of New Zealand and Australia will guide you through breathtaking rainforests, mountains, beaches, lakes, waterfalls, gardens, glaciers, and more!
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Easy Tours are accessible for all travelers. There will be limited periods of standing or walking during sightseeing excursions as pre-booked transportation will take passengers between destinations.
Discover some of the most breathtaking rainforests, fascinating cities, magnificent mountains, and majestic fjords on the planet with this tour of New Zealand and Australia! Your journey will begin in Auckland, packed with diverse neighborhoods and historical landmarks. Drive over the Auckland Harbour Bridge and take in the magnificent views of the Hauraki Gulf and the city skyline. Visit The Domain, the oldest park in Auckland and one of the largest in the city! Head on a tour of the Waitomo Caves as you will travel through the beautiful farmlands and enjoy a breathtaking boat ride on the Glowworm Grotto, illuminated by thousands of tiny glowworms. Catch a flight to Christchurch and uncover the sights of the Southern Alps from Mount Cook before you visit Lake Tekapo en route to Queenstown. From there you will fly to Melbourne, the cultural capital of Australia filled with fascinating hidden gems including an underground art scene, extraordinary restaurants, and ample shopping opportunities. Wander around the Fitzroy Gardens, one of the most beautiful gardens in Melbourne, and visit Albert Park, home to the Australian Grand Prix. Fly to Cairns, one of the most popular destinations in Australia known as the Gateway to the Great Barrier Reef. Take a train to Sydney to visit the Opera House, known for its extraordinary architectural design, and drive to Bondi Beach, the most famous surfing beach in the country. Your tour of New Zealand and Australia will end in Sydney, and you will head home filled with unforgettable memories!
Prices for this tour are based on twin/double sharing basis.
Single supplement is available starting at $1549 per person.
Make your own way to your chosen airport to board your flight to New Zealand. Enjoy inflight meals and services on your overnight flight.
Overnight Onboard Flight
Continue your overnight flight to New Zealand. Enjoy inflight meals and services.
Overnight Onboard Flight
Welcome to New Zealand! Upon arrival at the Auckland International Airport, you will be transferred to your hotel for check-in.
Overnight in Auckland
This morning you will head on a half-day tour of Auckland. Auckland is set on 53 dormant volcanic cones, and it is New Zealand's largest and busiest city. The morning tour is a journey of discovery designed to explore the history and sights as well as see how Aucklanders live and play. This small group tour gives an insight into the Māori history of the area and the legends and stories behind some of the place names. Travel up Queen Street, through Auckland's central business district, past Auckland University to the inner-city park, known as the Domain. Continue through the picturesque suburb of Ponsonby, with its historic buildings before heading over the Harbour Bridge to Auckland's North Shore. Stroll on one of our beautiful white sand beaches, where there is time for a coffee, before continuing up to the summit of Mt Victoria with its stunning panoramic views of Auckland City and historic Devonport. Then travel back over the Harbour Bridge to view Westhaven Marina, one of the largest marinas in the Southern Hemisphere. Enjoy the rest of your day at leisure
Overnight in Auckland
This guided night cycle tour is an ideal way to Auckland from a different perspective. The city is lit up at night with lots of interesting installations, which your local guide will find. Electric bikes make getting around effortless, and your guide will keep you safe on cycle paths and less busy roads. A maximum group size of four means you will get personalized attention.
Today you will discover the rich cultural heritage of New Zealand along with the geothermal wonderland of Rotorua. Your tour will also take you to the famous glowworm caves of Waitomo. Depart Auckland in the morning to travel the breathtaking farmlands of the Waikato and King Country regions as you listen to the commentary from your driver guide. Learn about the history of the region as you pass by sites of interest such as Rangiriri, the site of a major battle in the Maori Land Wars in 1863. Your first stop will be in the small town of Waitomo, where you will head on a 45-minute guided tour through the world-famous Waitomo Caves. Travel through these underground limestone caverns, discovered in 1887, and find out how the incredible stalactites, stalagmites, and other fascinating rock formations were formed over a period of 30 million years. Your tour will end with a short yet magical boat ride through the Glowworm Grotto — a subterranean cavern illuminated by thousands of tiny glowworms. After that you will visit Rotorua, in the heart of the Central North Island. Visit the Maori Arts and Crafts Institute and Te Puia's marae (meeting house) where you will receive a traditional welcome and an invitation to see a Maori cultural performance, where ancient and modern stories will be told through songs, dance, poi, and stick games. You will develop an understanding of this unique culture and history as you are entertained by the talented and charismatic performers. You will be transfered back to Auckland by the end of the tour.
Overnight in Auckland.
* We recommend wearing comfortable walking shoes and bringing a warm jacket for the Waitomo Glowworm Caves guided tour.
Spend the morning at leisure. In the afternoon, you will be transferred to the airport for your flight to Christchurch. Upon arrival in Christchurch, you will be transferred to your hotel for check-in. Enjoy the rest of the day at leisure or book an optional tour.
Overnight in Christchurch
Make your own way (transfer will not be included) to the meeting point of Tram Stop Number 1, Cathedral Junction, 111 Worcester Street. Live the luxury life in the 36-seater air-conditioned, colonial-style dining tram and be treated to the finest service, food, and beverages New Zealand has to offer. Combine fabulous dining with Christchurch City heritage for a fascinating mix of old and new. Each circuit of the Tram loop will take about 50 minutes and you will be expected to complete about 3 laps of the Tramline as you enjoy your four-course dinner with a complimentary drink.
Tour Departs: May vary from 6:00-7:30 PM (to be confirmed upon booking)
Tour Ends: 2.5 hours after commencement
Hop on your coach for a half-day tour of Christchurch. The trip will start by covering the central city highlights including the botanical gardens, the Museum and Art Centre, the Avon River, the Bridge of Remembrance, the city's new pop-up container mall, and many other highlights. As you leave the inner city, the coach will take you to Mona Vale and its historic homestead and gardens. You will travel up to the Sign of the Takahe, a historic building boasting breathtaking views of the city, the Canterbury Plains, and the Southern Alps, and make your way over the Port Hills to the Port of Lyttleton. Travel through the harbour tunnel to the seaside suburb of Sumner and the cave rock before returning to the central city and the hotel. Spend the rest of the day at leisure.
Overnight in Christchurch
Today you will board you coach and head to Queenstown. There will be short breaks along the way.
Overnight in Queenstown
Spend the day at leisure or pre-book one of the following optional tours.
Overnight in Queenstown
Optional: Wine Tour: USD 220, min 2 paxPair the fine wines of Central Otago with a gourmet lunch platter on this small-group wine-tasting tour from Queenstown. Visit at boutique wineries during your tour and drive through verdant valleys and vine-clad foothills rich in gold mining history. Numbers are limited to 12 people to ensure an intimate experience with other wine lovers.
Spend the day at leisure or pre-book one of the following optional tours.
Overnight in Queenstown
Optional: Full Day Milford Sound Day Tour with Scenic Cruise: USD 250, min 2 paxEnjoy a full-day escape into nature with a scenic journey to Milford Sound, located within the World Heritage-listed Fiordland National Park. Sit back and relax with round-trip transportation from select accommodations as you travel through some of New Zealand’s most breathtaking landscapes, including stops at Mirror Lakes and Monkey Creek, where you can admire crystal-clear glacier-fed waters and stunning reflections. The experience continues with a memorable boat cruise on Milford Sound, offering close-up views of dramatic cliffs, cascading waterfalls, and pristine wilderness. Onboard Wi-Fi allows you to stay connected along the way, making this tour ideal for travelers looking to fully immerse themselves in the natural beauty of the South Island.
Duration: Approximately 13 hours.
Transport: Luxury glass-roof coach with free onboard Wi-Fi.
Complimentary Tea and Coffee will be provided on the cruise.
Departure: Usually starts around 7:00 AM from a central Queenstown meeting point (Copthorne Hotel and Apartments Queenstown Lakeview) or select hotel pickups.
Experience one of Queenstown’s most historic treasures, the legendary TSS Earnslaw, New Zealand’s most iconic boat. This leisurely 90-minute cruise across Lake Whakatipu immerses you in spectacular alpine scenery and a unique piece of living history. Explore the century-old steamship, marvel at its working steam engines in the engine room, and browse historical photos in the onboard mini-museum. Take in the sights from the bridge, or relax at the Promenade Café and Bar with a wine, beer, or a tasty treat. Cruises run regularly throughout the day, offering flexibility to suit your plans. Opt for the cruise alone or elevate your experience with a visit to Walter Peak High Country Farm. Choose from experiences like a Gourmet BBQ Dining experience, a guided Farm Tour, or the conservation-focused Eco Experience. The TSS Earnslaw has carried many famous visitors, including Queen Elizabeth, Prince Phillip and even President Bill Clinton. Undoubtedly, this iconic tour is one not to miss.
In the morning you will check out from your hotel, and, at the arranged time, you will be transferred to the Queenstown International Airport for your flight to Melbourne. Upon arrival in Melbourne, you will be transferred to your hotel for check-in. Spend the rest of the day at leisure to explore the city at your own pace.
Overnight in Melbourne
Welcome to Melbourne, a city known for its charming gardens, vibrant restaurant and café scene, captivating arcades and laneways, and thriving arts culture. Explore the elegance and relaxed atmosphere of this city, which is also home to world-class sporting events like the Australian Open Tennis, Aussie Rules football, Melbourne Cup, and the iconic MCG! Experience the best of Melbourne’s city sights on our captivating tour. Explore the elegance of Collins Street’s Paris end and admire the Old Treasury Buildings and Parliament House. Marvel at the beauty of St. Patrick’s Cathedral and experience the tranquility both of the cathedral and its surrounding gardens. Sports enthusiasts will be thrilled to see the iconic Melbourne Cricket Ground (MCG) forecourt including the famous Shane Warne statue. Discover the charm of East Melbourne’s ornate Victorian terraced homes and head northeast to Little Italy, where you’ll be surrounded by a multitude of restaurants and boutique shops. Marvel at the exquisite architecture of the UNESCO heritage-listed Royal Exhibition Building & cross over the Yarra River to reach Southbank before journeying into South Melbourne and cruising along the shores of Port Phillip Bay.
Stretch your legs & enjoy a photo stop at Luna Park in St Kilda before visiting Melbourne’s Shrine of Remembrance, where visitors can pay their respects and honour the sacrifices made by Australian soldiers while enjoying extraordinary views. Immerse yourself in nature & relax during a visit to the Royal Botanic Gardens where we’ll visit the Ornamental Lake, home to various water birds and surrounded by stunning botanical displays. Throughout your tour, enjoy Go West Tours’ unique “Journey Through Time” a curated historic photographs presentation, which is accessible only via the QR code provided by our informative & friendly tour guide. You’ll love learning about Melbourne’s history & having the opportunity to compare the Melbourne of yesteryear with the modern city we explore today
Overnight in Melbourne
Spend the day at leisure or pre-book one of the following optional tours.
Overnight in Melbourne
Optional: Afternoon Tour to Phillip Island: USD 210, min 2 paxEnjoy an afternoon tour to Phillip Island, featuring coastal scenery, native wildlife, and the world-famous Penguin Parade. After pickup from your CBD accommodation, travel in comfort to explore the highlights of the region. Visit the iconic Brighton Beach Boxes for photo opportunities with views over Port Phillip Bay and the Melbourne skyline. Continue to a wildlife park where you can get up close to native animals such as koalas and kangaroos. At the Nobbies, enjoy spectacular coastal views and take a walk along the boardwalk overlooking Seal Rocks and the blowhole. In the evening, experience the Phillip Island Penguin Parade, where you can watch penguins emerge from the ocean and make their way to their burrows.
Meals: Not included
Timings: Depart - 12.00 PM, Arrive - 11.00 PM
Enjoy a more relaxed experience of Melbourne than you’d get in a traditional tour vehicle on a walking tour that provides the ultimate introduction if you're visiting for the first time. You’ll stop to hear tales and trivia that you’re unlikely to find in the guidebook about top Melbourne attractions such as Federation Square, Hosier Lane, Old Melbourne Gaol, and much more.
Optional: Full Day Great Ocean Road & Twelve Apostle: USD 155, min 1 paxDeparture Time: 8:00 AM
This tour will show you the wonders of the Great Ocean Road. Discover the popular coastal township of Lorne, a surfer's haven, and see many fern-filled gullies and river inlets on your journey. You will stop for lunch at Apollo Bay (lunch will not be included) before traveling the length of the Great Ocean Road passing by towering limestone cliffs, sweeping white beaches, and breathtaking forest scenery. See a fabulous spectacle of massive natural erosion at the incredible Twelve Apostles, which are limestone stacks rising dramatically from the Southern Ocean. Walk along the boardwalk as you take in the breathtaking scenery from various viewing platforms and see the Loch Ard Gorge. Prepare to be swept away by the romantic and tragic story of love and the lives lost on board the Loch Ard. Explore Port Campbell National Park and discover the tragic history of over 50 ships wrecked along the coastline. Continue your tour beyond Port Campbell to see the remnants of the London Bridge before starting your return journey back to Melbourne. The tour will end at approximately 8.00 PM, at which time hotel drop offs will commence.
Optional: Puffing Billy Heritage Steam Train Journey: USD 165, min 1 paxDeparture Time: 8:10 AM
Depart Melbourne and head on a journey to the Dandenong ranges where you will discover lush ferns and dense forests. The Dandenong Ranges, known to the locals as the Dandenongs, are beautiful low mountain ranges located just 35 km east of Melbourne. At their peak, they rise higher than 630 meters and are cloaked in lush rainforests of Mountain Ash trees (the tallest flowering plant in the world), waterfalls, rolling hills, and steep valleys. You may get the opportunity to hand feed Crimson Rosella birds (seeds will be provided). Head on a ride on the restored Puffing Billy Steam Train, marvel over the towering mountain ash and beautiful gullies of the Sherbrooke Forest and take in the spectacular views and the lush rainforest settings. Sip on a cup of Devonshire Tea before you visit the quaint town of Sassafras, known for their beautiful antiques and local crafts. Enjoy free time to wander around and explore the area. Re-board your coach for your return ride to Melbourne. The tour will end at approximately 1:00 PM at Federation Square.
This morning you will be picked up and transferred to the Melbourne International Airport for your flight to Cairns. Upon arrival, you will be transferred to your hotel via airport shuttle. Enjoy the rest of your day at leisure.
Overnight in Cairns
Spend the day at leisure or pre-book one of the following optional tours.
Overnight in Cairns
Optional: Kuranda Scenic Rail and Sky Rail Rainforest: USD 145, min 1 paxHead on a full-day Kuranda Skyrail and Scenic Rail tour. You will be picked up from your hotel and transferred to the Smithfield Terminal to board the Skyrail Rainforest Cableway at the scheduled time advised by the driver and glide above the rainforest canopy to Kuranda. There are two stations en route where you can alight and head on a walk through the rainforest to the magnificent lookouts or visit the CSIRO Interpretive Centre. Arrive in Kuranda to enjoy free time for approximately one hour and a half and explore the 'Village in the Rainforest' with its many attractions including the Heritage Markets which operate daily. You will have time to enjoy lunch (at your own expense). We recommend you visit other Kuranda Village attractions such as Birdworld, The Australian Butterfly Sanctuary, or the Kuranda Koala Gardens (at your own expense). At 2:00 PM you will board the Kuranda Scenic Railway for your journey to Cairns and enjoy the breathtaking views as the train travels through 15 hand-cut tunnels and past spectacular waterfalls. Stop at Barron Gorge to see the falls before arriving at the Freshwater Station. The tour will end at approximately 4:00 PM, at which time the hotel drop-offs will commence.
The Kuranda Scenic Rail Gold Class Upgrade Includes: Dedicated host service; individual seating, moveable tub-style chairs; ambient, historical decor including timber-looking flooring, historical photos, and fans; quality refreshments including sparkling Australian wine, beer, orange juice, soft drinks, ice water, appetizers, and chilled towels throughout the journey; The Kuranda Scenic Rail gift pack including a pewter KSQ pin, pen, postcard, and postage; and a souvenir Z-card (commentary companion).
Optional: Kuranda Scenic Rail & Sky Rail Rainforest Gold Class: USD 195, min 1 paxThe Kuranda Scenic Rail Gold Class Upgrade includes: Dedicated host service; individual seating, moveable tub-style chairs; ambient, historical decor including timber looking flooring, historical photos and fans; quality refreshments including sparkling Australian wine, beer, orange juice, soft drink, ice water, appetisers and chilled towel during the journey; Kuranda Scenic Rail gift pack including pewter KSQ pin, pen, postcard and postage; and souvenir Z-card (commentary companion).
Spend the day at leisure or pre-book one of the following optional tours.
Overnight in Cairns
Optional: Full Day Tablelands, Rainforest, Waterfalls, and Paronella Park: USD 165, min 1 paxDepart from Cairns and head south as you travel past Walsh's Pyramid, one of the largest naturally formed pyramids in the world. Here your guide will make a stop so you can take a photo of this unique North Queensland landmark. From there you will travel up the World Heritage Site of the Gillies Highway, climbing 730 metres above sea level as you take in the breathtaking views overlooking the Goldbourgh Valley. Just before you reach the top of the incredible Gillies Range, you will have a brief photo opportunity at the Heales Lookout before heading into the gorgeous Atherton Tablelands. Your first stop will be the beautiful World Heritage Site of Lake Barrine Crater Lake National Park. Upon arrival, your tour guide will take you on a short walk to visit the 1000-year-old Twin Kauri Pines, the true giants of the rainforest. After the guided walk, enjoy a delicious freshly baked scone with jam and cream accompanied by a locally grown and freshly brewed cup of tea and coffee (unlimited cup refills). From there, depart on a 40-minute guided wildlife cruise on the lake. Once the cruise is complete, you will all meet back at the bus for departure to the historical town of Yungaburra. Yungaburra is known for having the highest number of Nationally Listed Heritage buildings in Queensland. Your next stop will be at The Curtain Fig Tree, located in Curtain Fig Tree National Park. From there, take the time to descend from the mountains down the Palmerstone Highway through sugarcane and banana fields to the coastal town of Innisfail. Upon arrival, enjoy a delicious lunch at Roscoe's All You Can Eat Hot Buffet. Paronella Park will be your next destination — you will be guided through the extensive National Trust Gardens as you discover the rich history of Jose Paronella's wonderful achievements and how he built the Spanish Castle in the rainforest. Continue northbound passing by Babinda — the wettest town in Queensland with an annual rainfall of over 4 metres per year. This "umbrella" town sits between Queensland’s two highest mountains: Mt Bartle Frere (1,611 metres) and Mt Bellender Ker (1,593 metres). These majestic mountains are covered in World Heritage Rainforests and form part of the Great Dividing Range; Australia's most substantial mountain range and the third longest land-based range in the world. From there you will head on an approximate 50-60-minute drive back to the city of Cairns and return to your accommodation.
This morning, at the arranged time, you will be picked up and transferred to the Cairns Airport for your flight to Sydney. Upon arrival, you will be transferred to your hotel via airport shuttle. Enjoy the rest of your day at leisure.
Overnight in Sydney
Join a hop-on hop-off sightseeing tour by double-decker bus to discover the highlights of Sydney and Bondi Beach. Enjoy unobstructed views and recorded onboard commentary as you travel along two routes to top destinations like Sydney Harbour Bridge, Sydney Opera House, Darling Harbour, and Bondi Beach. Go in-depth at any given place by simply hopping off the bus to explore. You can experience Sydney and Bondi's most noteworthy attractions at your own pace with your ticket which is valid for 24 hours.
Overnight in Sydney
Departure Time: 2:30 PM; Departure Point: No. 6 Jetty, Circular Quay
Make your own way to the meeting point (transfer will not be included) and board your Captain Cook Cruise to head on an afternoon Harbour Highlights cruise. Travel onboard a motorized vessel and take in the magnificent views of the Sydney Harbour including the Opera House, Harbour Bridge, exclusive suburbs, and Darling Harbour. The cruise will take you back to the starting point.
Spend the day at leisure or pre-book an optional tour.
Overnight in Sydney
Optional: Blue Mountains Day Tour (SIC): USD 175, min 2 paxExplore the stunning Blue Mountains on this full-day optional tour from Sydney. Begin with a visit to Sydney Zoo, where you can see native Australian wildlife including kangaroos and koalas, along with a First Nations cultural talk. Continue to the Blue Mountains and visit Echo Point to admire the iconic Three Sisters rock formation. You will also have the option to experience Scenic World (at own expense) or enjoy a self-guided walk along the Prince Henry Cliff Walk, offering scenic views of the surrounding landscape. The tour concludes at Homebush Bay, with an optional ferry transfer back to Sydney Harbour (at own cost).
Timings: Depart:7.05 AM, Return:5.00 PM (Approx)
Inclusions: Sydney Zoo entry, national park fees, inner-city pickup, driver/guide
Exclusions: Scenic World rides, ferry transfer
In the morning, at the arranged time, you will be picked up and transferred to the Sydney International Airport for your flight back home.
Simple, sophisticated, and designed for comfort. Copthorne Hotel Auckland City is centrally located, making it the perfect base to explore the city or attend conferences. Nearby you’ll find Queen Street shopping, the Central Business District, and University of Auckland. Our hotel is just a 10-minute walk away from the Viaduct Basin and Spark Arena.The hotel has 106 guest rooms and 4 luxury suites. All our accommodation is uniquely equipped with soundproof ‘hush windows’—designed to ensure utmost privacy and comfort. Best of all, enjoy the beautiful seascape or city view from the in-room balconies. For hunger pangs and nightcaps visit Jimmy Cook's Kiwi Kitchen, a casual spot serving up some of the most delicious local fare with an extensive wine, beer, and cocktail menu.
Ibis Christchurch is centrally located in Hereford Street, along the beautiful Avon River. It is situated in the heart of the city, with Cashel Street Mall, High Street, corporate and government precincts and New Regent Street all within walking distance. All rooms offer satellite TV and a refrigerator. Free WiFi is available.
Ibis Christchurch offers 155 modern guest rooms and an intimate meeting room for business guests.
Ibis Christchurch Hotel is 9 minutes' walk from the Canterbury Museum and Hagley Park. It is 5 minutes' drive from the Botanical Gardens and 15 minutes' drive from the International Antarctic Centre. Sporting arenas are also nearby with Hagley Oval 1.9 km and AMI Stadium 3.8 km away.
Experience tranquility all year round. Copthorne Hotel and Resort Queenstown Lakefront sits overlooking on the shores of Lake Wakatipu and within walking distance of Queenstown’s central shopping and entertainment area. Popular ski areas such as Coronet Peak is a 20 minutes drive and Remarkables is a 45 minutes drive away. Our accommodation in Queenstown is nestled within our garden-inspired property: 240 guest rooms, including 6 Suites and over 80 rooms that have views of Lake Wakatipu and the Remarkables mountain range. Select rooms also feature private balconies or courtyards. There are meetings facilities with Wi-Fi access in public areas, as well as in Impressions Restaurant and Cocktail Bar. Copthorne Hotel and Resort Queenstown Lakefront is a 4-star and Enviro-Gold Qualmark rated hotel, with an Environmental Sustainability Plan for the future. We are firmly committed to sustainability best practices, constantly reviewing and improving operations to minimise impact on the environment.
In the heart of Melbourne CBD, Batman’s Hill Hotel on Collins Street is opposite Southern Cross Station and within walking distance of many of the city’s most sought-after attractions. With 190 rooms, suites and apartments offering great value for money, Batman’s Hill is ideal for both short trips and long-term stays.
Located on The Esplanade, Cairns Harbourside Hotel offers rooms with stunning views of Trinity Bay or the surrounding mountains. Each room boasts a balcony. Cairns Harbourside Hotel is 10 minutes’ walk from the Tobruk Memorial Gardens. Cairns Convention Centre and Cairns International Airport are each a 10-minute drive away. All air-conditioned rooms include a work desk, a TV and tea/coffee making facilities. Guests can enjoy the sun on the terrace, or indulge in an in-room massage. There is a 24-hour reception desk and a free shuttle to the Cairns city centre. Guests can admire the spectacular views of the Coral Sea while enjoying Cairns cuisine showcasing local produce as well as an extensive natural wine list with more than 300 of Australia’s and the world’s best organic, biodynamic and minimal intervention wines.
Offering views of Darling Harbour and the city skyline, ParkRoyal Darling Harbour features a restaurant, a fully equipped fitness centre and free cable TV. It is located in Sydney CBD (Central Business District), 5 minutes’ walk to Chinatown and Town Hall Station. The spacious Barkers Restaurant is perfect for both business meetings and dining. It serves breakfast daily. The opened ABODE Bistro and Bar offers modern Australian cuisine featuring locally sourced seasonal ingredients. All rooms feature an ergonomic work desk with high-speed internet access and a safety deposit box. Each room has a large marble bathroom. Many rooms enjoy views of Darling Harbour or the city skyline. With the bars and restaurants of Cockle Bay on the doorstep, ParkRoyal Darling Harbour is only 10 minutes by train from Sydney Opera House and The Rocks. Westfield Sydney is just a 10-minute walk away. Facilities at ParkRoyal Hotel Darling Harbour include 24-hour room service, self-parking and a tour desk. The fully equipped fitness centre offers plasma-screen TVs and state-of-the-art training equipment including weights and yoga mats. Towels are provided.

Please refer to the following link(s) for important information about your specific destination.
Australia | New Zealand

Click here to check our recommended travel protection plan.

All children under 18 must be accompanied by an adult. Minimum age for children on escorted tours is 8. Minimum age on Safaris is 8. Minimum age for game drives in Kruger National Park (South Africa) is 12. Minimum age for Uganda programs is 15.
Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be travelling with an adult other than his/her parents, or with only one parent, a notarized letter, granting authorization to travel, including the dates of travel should be carried.

We offer many Solo-Friendly trips with no mandatory single supplement. For all other tours, a single supplement will apply for solo travelers.
For the rates on these tours, please refer to the Price and Dates section on each tour page.

Please refer to the following link(s) for important information about your specific destination.
Australia | New Zealand
How do I book a tour with Indus Travels?
You can review How to Book a Tour page for more details.
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Go to our website and click on the register button found on the upper right hand side to create your Indus Travel account and start booking tours!
If I don't remember my password, how do I log in?
Click the Forgot Password? link in the login form and it will lead you to a form to change your password. Simply enter your registered email address and you will be emailed a link to reset your password.
How do I view my invoice?
You will not be able to access your invoice immediately upon booking. You will be notified by email when it is available for you, normally within 48 business hours of booking. You can find your invoice and all other details of the tours you booked by logging on to your account and going to the Tour Booking History page.
How do I make payment online?
Simply login to your Indus Travel account, go to your tour of choice and click on Book Now. You will then confirm the details and your preferences about the tour and finally pay through our secure online payment platform.
What forms of payment does Indus Travel accept?
We accept US & CA Dollar check, bank check, money order, direct deposits, wire transfer, Visa, and Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned checks.
Where do I mail a cheque?
Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd and mailed to:
233 - 11951 Hammersmith Way,
Richmond, BC, V7A 5H9,
Canada
When is my final payment due?
Your exact final payment date is indicated on your invoice which may be viewed by signing into your account. In general, final payment is due 75 days prior to departure with some exceptions where payment is due earlier.
How much is my final payment?
The amount of your final payment will be noted on your invoice and can be accessed by logging into your account online.
Can I send a bank cheque or money order?
Yes. Indus accepts US & CA Dollar cheque, bank cheque, money order, direct deposits, wire transfer, Visa & Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned cheques.
To whom should I write the cheque?
Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd.
Can I pay with a debit card?
No. Indus does not accept payments with Debit card.
How do I know if Indus received my payment?
You will be notified by email that your payment was received and applied to your reservation. You may also access your reservation by logging into your account online
When will I receive my e-Documents?
Once final payment has been received and processed, documents will be sent via email approximately 21 days prior to the beginning of your tour services.
Can I get paper documents?
Paper documents may be sent upon passenger request. There is a shipping and handling fee of $30 for each set of paper documents: These paper documents will be delivered between 14-21 business days prior to the beginning of your tour. In some instances, a paper voucher/ticket is required by our vendor. In these instances, the costs for shipping and handling will be shouldered by Indus Travels.
How do I access and print my documents?
Your documents may be accessed by logging into your Indus Travel account and checking your Tour Booking History.
Do I receive anything else with my e-documents?
Indus e-document package includes all local contact details, daily itinerary, airline e-ticket information, service vouchers, and travel tips which should be everything you require to go on your trip.
How do I know where to find my airline ticket?
With a few exceptions, international airline tickets are issued electronically. The airline confirmation number and ticket numbers stated in your documents represent your airline "ticket(s)." Some domestic Arline tickets which can only be issued at destination will be given to you upon your arrival in the local destination.
If I need one, who is responsible to obtain my visa?
You are responsible for obtaining the proper travel documents for the destinations on your itinerary, including having a passport that is valid for at least 6 months before the date of departure and a visa if required. Please check the Visa section in the Know Before You Go document for the countries you will be visiting.
Please note: Passengers who are not U.S. or Canadian citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa.
How do I know if I need a visa?
Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.
How do I obtain a visa?
A visa may be obtained by using a visa service or by contacting the embassy or consulate of the nation you are visiting prior to departing from your home country.
Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.
How much does a visa cost?
There will be different costs that will be specific per embassy/consulate and whether you have used a visa service or not. These costs often change with little notice. We recommend that you contact the appropriate embassy or consulate directly for the most up to date information.
You may find the contact information for consulates/embassies in the Visa section of the Know Before You Go document available for the country you will be visiting.
What are optional sightseeing tours?
Optional tours are offered to travelers interested in additional experiences, sightseeing, meals or activities to supplement the included components of our tours. You may choose to participate in some, all or none of the optional tours which are priced individually. Complete descriptions and prices for each optional tour are listed on the itinerary section of the tours on our website.
When can I add optional tours?
Optional tours are available for purchase any time up to 45 days before departure.
Can I purchase optional tours locally?
Yes. When traveling on an escorted tour, optional tours may be purchased locally from the Tour Manager. However, Indus cannot guarantee the rate and availability of these services when purchased locally. Please note that tours purchased locally are subject to current exchange rates and may cost up to 10% more.
Can I add optional tours for only select individuals on my reservation?
Yes. For assistance on this matter, please contact Indus Travel sales and reservations staff.
What coverage does Travel Insurance provide?
For complete details on Travel Insurance, check our Travel protection page.
When can I purchase Travel Insurance?
American Residents can purchase Trawick Insurance with us at the time of booking or anytime prior to departure. After booking, Canadian Residents will receive an email with a referral to TuGo Insurance which can be purchased anytime prior to departure.
When is Travel Insurance active?
Travel Protection coverages will take effect on the later of 1) the date the plan payment has been received by the Policyholder; 2) the date and time you start your Covered Trip; or 3) 12:01 A.M. Standard Time on the Scheduled Departure Date of your Covered Trip.
I need to cancel my trip and have not purchased insurance, what do I do?
Penalties for cancellation will depend on the tour you have purchased and how close to departure you are at the time of cancellation. For more information, visit our terms and conditions.
Why is it important that I give my name as it appears on my passport when booking a tour?
Due to increased travel security and policies around the world, it is now a requirement that your airline ticket matches your first and last name exactly as it reads on your passport. Please note that any changes to the details of your air booking, could be subject to a change fee, penalties or cancellation.
Can I reserve a seat assignment?
For our packages that include flights, we do not usually assign seats. In most cases, you can request specific seats, but this may incur a small fee payable to the airline. For more information, contact our sales and reservations staff.
Once confirmed, are airlines seats always guaranteed?
In most cases, seat assignments are firm. However, airlines may sometimes reassign seats for operational reasons. This often happens at the last moment and is controlled by airline staff, with Indus Travel not being notified. Passengers are encouraged to reconfirm their seat assignments and any other special requests directly with their airline prior to departure.
Should I check-in online?
It always recommended and more convenient to check in online. It will shorten your waiting time at the airport, secure your seat assignments and other reservations.
Can I request a special meal on the flight?
Requests may be made for special meals. These requests will be sent on your behalf to the airline so long as Indus receives these request prior to your documents being issued. The availability of special meals will be based upon the specific airlines and will be at their discretion.
Can I use my frequent flier miles?
Accrued frequent flier miles cannot be used toward the purchase of Indus Travels’ airfare or used for class upgrades. However, airfare purchased through Indus Travels may qualify to earn you additional miles.
What is required when I check-in?
Ticketed passengers must show correct identification at check-in. Children must have a parent present at check-in and all tickets must be in each passenger's name.
What is required with International travel?
An international trip may require valid travel documents such as passport, visa, re-entry permit, health certificate, inoculation record, a ticket for the return journey or continuance of your trip, or ANY combination thereof. Passengers are responsible for the proper documentation. Concerns about the required travel documents may be resolved by contacting the appropriate consulate or embassy.



