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Between the volcanic splendors of Auckland, the geothermal wonders of Rotorua, the bustling art scene of Melbourne, and the famous landmarks of Sydney, this tour will take you on a fascinating adventure!
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Easy Tours are accessible for all travelers. There will be limited periods of standing or walking during sightseeing excursions as pre-booked transportation will take passengers between destinations.
Discover some of the most magnificent mountains, breathtaking fjords, fascinating cities, and spectacular rainforests on the planet with this tour of New Zealand and Australia! Begin your journey in Auckland, the capital of New Zealand and a vibrant city that sits squarely on the Pacific Ring of Fire. Learn about the past and present volcanic activity of the city as you explore the diverse neighborhoods and historic landmarks. Drive over the Auckland Harbour Bridge and take in the magnificent views of the Hauraki Gulf and the city skyline. Visit The Domain, the oldest park in Auckland and one of the largest in the city! Head on a tour of the Waitomo Caves as you will travel through the beautiful farmlands and enjoy a breathtaking boat ride on the Glowworm Grotto, illuminated by thousands of tiny glowworms. Catch a flight to Christchurch to uncover the extraordinary sights of the Southern Alps from Mount Cook, the highest mountain in New Zealand with a height of 3,724 meters, before you visit Lake Tekapo en route to Queenstown. From there you will fly to Melbourne, the cultural capital of Australia filled with fascinating hidden gems including an underground art scene, extraordinary restaurants, and ample shopping opportunities. Wander around the Fitzroy Gardens, one of the most beautiful gardens in Melbourne, and visit Albert Park, home to the Australian Grand Prix. Take a train to Sydney to visit the Opera House, known for its extraordinary architectural design, and drive to Bondi Beach, the most famous surfing beach in the country. Your tour of New Zealand and Australia will end in Sydney, and you will head home filled with fascinating memories!
Prices for this tour are based on per person, on twin / double room sharing basis.
Single supplement is available for $1599 USD per person.
Make your own way to your chosen airport to board your international flight to New Zealand. Enjoy meals and services on your overnight flight.
Overnight Onboard Flight
Continue your overnight flight to New Zealand. Enjoy inflight meals and services.
Overnight Onboard Flight
Welcome to New Zealand! Upon arrival at the Auckland International Airport, you will be transferred to your hotel for check-in. Enjoy the rest of the day at leisure to explore the city at your own pace.
Overnight in Auckland
This morning you will head on a half-day tour of Auckland that is packed with city sights and historical landmarks! Board your coach and travel through the city center, along Karangahape Road as you discover its diverse vibe and pass by the fashionable Ponsonby area. Make your way over the Auckland Harbour Bridge as you take in the breathtaking views of the Hauraki Gulf and the city skyline. Visit the Viaduct Harbour and discover Auckland's famous Queen Street before making your way to the Auckland Domain. The Domain is the city's oldest park, and, at 75 hectares, one of the largest. Developed around an extinct volcano, the park boasts tropical gardens, duck ponds, and public art, and is also home to the Auckland War Memorial Museum. After visiting the Domain, your tour will continue to the Parnell Village for a short morning tea stop (at your own expense). The historic buildings of Parnell have been transformed into a trendy shopping area featuring a wide range of boutiques, craft, and specialty stores. From there you will be transferred back to your hotel. Enjoy the rest of your day at leisure.
Overnight in Auckland
Optional: Electric bike tour of Auckland by night!: USD 85, min 2 paxThis guided night cycle tour is an ideal way to Auckland from a different perspective. The city is lit up at night with lots of interesting installations, which your local guide will find. Electric bikes make getting around effortless, and your guide will keep you safe on cycle paths and less busy roads. A maximum group size of four means you will get personalized attention.
Today you will discover the rich cultural heritage of New Zealand along with the geothermal wonderland of Rotorua. Your tour will also take you to the famous glowworm caves of Waitomo. Depart Auckland in the morning to travel the breathtaking farmlands of the Waikato and King Country regions as you listen to the commentary from your driver guide. Learn about the history of the region as you pass by sites of interest such as Rangiriri, the site of a major battle in the Maori Land Wars in 1863. Your first stop will be in the small town of Waitomo, where you will head on a 45-minute guided tour through the world-famous Waitomo Caves. Travel through these underground limestone caverns, discovered in 1887, and find out how the incredible stalactites, stalagmites, and other fascinating rock formations were formed over a period of 30 million years. Your tour will end with a short yet magical boat ride through the Glowworm Grotto — a subterranean cavern illuminated by thousands of tiny glowworms. After that you will visit Rotorua, in the heart of the Central North Island. Visit the Maori Arts and Crafts Institute and Te Puia's marae (meeting house) where you will receive a traditional welcome and an invitation to see a Maori cultural performance, where ancient and modern stories will be told through songs, dance, poi, and stick games. You will develop an understanding of this unique culture and history as you are entertained by the talented and charismatic performers. You will be transfered back to Auckland by the end of the tour.
Overnight in Auckland.
* We recommend wearing comfortable walking shoes and bringing a warm jacket for the Waitomo Glowworm Caves guided tour.
After breakfast you will be transferred to the airport for your flight to Christchurch. Upon arrival in Christchurch, you will be transferred to your hotel for check-in. Enjoy the rest of the day at leisure or book an optional tour.
Overnight in Christchurch
Hop on your coach for a half-day tour of Christchurch. The trip will start by covering the central city highlights including the botanical gardens, the Museum and Art Centre, the Avon River, the Bridge of Remembrance, the city's new pop-up container mall, and many other CBD* highlights. As you leave the inner city, the coach will take you to Mona Vale and its historic homestead and gardens. You will travel up to the Sign of the Takahe, a historic building boasting breathtaking views of the city, the Canterbury Plains, and the Southern Alps, and make your way over the Port Hills to the Port of Lyttleton. Travel through the harbour tunnel to the seaside suburb of Sumner and the cave rock before returning to the central city. The tour will end at approximately 12:00 PM, at which time hotel drop-offs will commence.
*Please note that the tour of the CBD can change daily due to road closures and new areas re-opening.
Overnight in Christchurch
Today you will head on an intercity tour of Queenstown. En route, discover the beauty and grandeur of the Southern Alps with a sightseeing day tour via Mount Cook. Leaving Christchurch in the morning, you will travel through the fertile farmlands of the Canterbury Plains to the shores of the breathtaking glacier-fed Lake Tekapo, where you can see the solitary Church of the Good Shepherd and take in the sights of the extraordinary Southern Alps. Continue your tour to New Zealand's tallest mountain, Aoraki/Mount Cook, situated in a National Park and a UNESCO World Heritage Site. Rising 3,724 meters high, Aoraki certainly lives up to its name; Maori is translated to 'cloud piercer'. Legend tells of a young boy named Aoraki who was stranded with his brothers when their canoe struck a reef. As it tilted, the brothers climbed to the high side, where they were frozen by the south wind and turned into stone. Aoraki and his brothers now make up the Southern Alps. Spend time at the famous Hermitage Hotel in the village of Mount Cook (lunch will not be included). After lunch, you will have time to explore the village and take in the view. Alternatively, you will have time to head on a scenic helicopter or ski plane flight to uncover breathtaking views of the mountain peaks and glaciers (at an additional cost, weather permitting – this flight can be arranged with your driver-guide on the day). The tour will continue south, past Lake Pukaki and through the tawny tussock of the Mackenzie Country. En route, enjoy a hot cup of afternoon tea (at your own expense) in the quaint village of Omarama. If time permits, visit the Jones Family Orchard near Cromwell. Your tour will end at approximately 6:30 PM upon reaching Queenstown, the adventure capital of New Zealand.
Overnight in Queenstown
Spend the day at leisure or pre-book one of the following optional tours.
Overnight in Queenstown
Optional: Wine Tour: USD 220, min 2 paxPair the fine wines of Central Otago with a gourmet lunch platter on this small-group wine-tasting tour from Queenstown. Visit at boutique wineries during your tour and drive through verdant valleys and vine-clad foothills rich in gold mining history. Numbers are limited to 12 people to ensure an intimate experience with other wine lovers.
Spend the day at leisure or pre-book one of the following optional tours.
Overnight in Queenstown
Optional: Full Day Milford Sound Day Tour with Scenic Cruise: USD 250, min 2 paxEnjoy a full-day escape into nature with a scenic journey to Milford Sound, located within the World Heritage-listed Fiordland National Park. Sit back and relax with round-trip transportation from select accommodations as you travel through some of New Zealand’s most breathtaking landscapes, including stops at Mirror Lakes and Monkey Creek, where you can admire crystal-clear glacier-fed waters and stunning reflections. The experience continues with a memorable boat cruise on Milford Sound, offering close-up views of dramatic cliffs, cascading waterfalls, and pristine wilderness. Onboard Wi-Fi allows you to stay connected along the way, making this tour ideal for travelers looking to fully immerse themselves in the natural beauty of the South Island.
Duration: Approximately 13 hours.
Transport: Luxury glass-roof coach with free onboard Wi-Fi.
Complimentary Tea and Coffee will be provided on the cruise.
Departure: Usually starts around 7:00 AM from a central Queenstown meeting point (Copthorne Hotel and Apartments Queenstown Lakeview) or select hotel pickups.
Experience one of Queenstown’s most historic treasures, the legendary TSS Earnslaw, New Zealand’s most iconic boat. This leisurely 90-minute cruise across Lake Whakatipu immerses you in spectacular alpine scenery and a unique piece of living history. Explore the century-old steamship, marvel at its working steam engines in the engine room, and browse historical photos in the onboard mini-museum. Take in the sights from the bridge, or relax at the Promenade Café and Bar with a wine, beer, or a tasty treat. Cruises run regularly throughout the day, offering flexibility to suit your plans. Opt for the cruise alone or elevate your experience with a visit to Walter Peak High Country Farm. Choose from experiences like a Gourmet BBQ Dining experience, a guided Farm Tour, or the conservation-focused Eco Experience. The TSS Earnslaw has carried many famous visitors, including Queen Elizabeth, Prince Phillip and even President Bill Clinton. Undoubtedly, this iconic tour is one not to miss.
In the morning you will check out from your hotel, and, at the arranged time, you will be transferred to the Queenstown International Airport for your flight to Melbourne. Upon arrival in Melbourne, you will be transferred to your hotel for check-in. Spend the rest of the day at leisure to explore the city at your own pace.
Overnight in Melbourne
This morning’s tour will be packed with city sights and historical landmarks. Experience the hustle and bustle of Melbourne as your driver guide will let you know what to look out for along the way. First, you will explore Melbourne’s city centre. Considered the shopping capital of Australia, this city and the surrounding suburbs are home to modern shopping malls and boutique stores featuring world-class brands and products. You will see fine examples of Melbourne’s architectural splendors including St. Paul’s Cathedral and the Princess and Regent Theatres. Discover the Royal Exhibition Buildings and the Federation Square — and stroll through Melbourne's Royal Botanic Gardens, where you will see rare and beautiful species of plants, breathtaking landscapes, and iconic buildings. Visit the beautiful Fitzroy Gardens set on 26 hectares; these gardens were classified by the National Trust in 1974 and are highly valued for their historic and horticultural significance. Here, you can visit the Conservatory, known for its incredible floral display, or explore the quaint Tudor Village. See Captain Cook's Cottage (entrance not included). This lovely little cottage, situated in the heart of the Fitzroy Gardens, was the original home of Captain James Cook’s parents. It has been carefully restored and maintained, filled with furniture of the period, and surrounded by a garden of the 18th century. See the bustling Queen Victoria Market and Albert Park, home to the Australian Grand Prix. Next, stop for a photo at the Shrine of Remembrance, a memorial built to honor the men and women of Victoria who served in World War I. It is now a memorial to all Australians who have served at war. Your tour will end at Federation Square around noon. Spend the rest of the day at leisure to explore the city at your own pace.
Overnight in Melbourne
Spend the day at leisure or pre-book one of the following optional tours.
Overnight in Melbourne
Optional: Afternoon Tour to Phillip Island: USD 210, min 2 paxEnjoy an afternoon tour to Phillip Island, featuring coastal scenery, native wildlife, and the world-famous Penguin Parade. After pickup from your CBD accommodation, travel in comfort to explore the highlights of the region. Visit the iconic Brighton Beach Boxes for photo opportunities with views over Port Phillip Bay and the Melbourne skyline. Continue to a wildlife park where you can get up close to native animals such as koalas and kangaroos. At the Nobbies, enjoy spectacular coastal views and take a walk along the boardwalk overlooking Seal Rocks and the blowhole. In the evening, experience the Phillip Island Penguin Parade, where you can watch penguins emerge from the ocean and make their way to their burrows.
Meals: Not included
Timings: Depart - 12.00 PM, Arrive - 11.00 PM
Enjoy a more relaxed experience of Melbourne than you’d get in a traditional tour vehicle on a walking tour that provides the ultimate introduction if you're visiting for the first time. You’ll stop to hear tales and trivia that you’re unlikely to find in the guidebook about top Melbourne attractions such as Federation Square, Hosier Lane, Old Melbourne Gaol, and much more.
Optional: Full Day Great Ocean Road & Twelve Apostle: USD 155, min 1 paxDeparture Time: 8:00 AM
This tour will show you the wonders of the Great Ocean Road. Discover the popular coastal township of Lorne, a surfer's haven, and see many fern-filled gullies and river inlets on your journey. You will stop for lunch at Apollo Bay (lunch will not be included) before traveling the length of the Great Ocean Road passing by towering limestone cliffs, sweeping white beaches, and breathtaking forest scenery. See a fabulous spectacle of massive natural erosion at the incredible Twelve Apostles, which are limestone stacks rising dramatically from the Southern Ocean. Walk along the boardwalk as you take in the breathtaking scenery from various viewing platforms and see the Loch Ard Gorge. Prepare to be swept away by the romantic and tragic story of love and the lives lost on board the Loch Ard. Explore Port Campbell National Park and discover the tragic history of over 50 ships wrecked along the coastline. Continue your tour beyond Port Campbell to see the remnants of the London Bridge before starting your return journey back to Melbourne. The tour will end at approximately 8.00 PM, at which time hotel drop offs will commence.
Optional: Puffing Billy Heritage Steam Train Journey: USD 165, min 1 paxDeparture Time: 8:10 AM
Depart Melbourne and head on a journey to the Dandenong ranges where you will discover lush ferns and dense forests. The Dandenong Ranges, known to the locals as the Dandenongs, are beautiful low mountain ranges located just 35 km east of Melbourne. At their peak, they rise higher than 630 meters and are cloaked in lush rainforests of Mountain Ash trees (the tallest flowering plant in the world), waterfalls, rolling hills, and steep valleys. You may get the opportunity to hand feed Crimson Rosella birds (seeds will be provided). Head on a ride on the restored Puffing Billy Steam Train, marvel over the towering mountain ash and beautiful gullies of the Sherbrooke Forest and take in the spectacular views and the lush rainforest settings. Sip on a cup of Devonshire Tea before you visit the quaint town of Sassafras, known for their beautiful antiques and local crafts. Enjoy free time to wander around and explore the area. Re-board your coach for your return ride to Melbourne. The tour will end at approximately 1:00 PM at Federation Square.
Early this morning you will make your own way (transfer will not be included) to Melbourne’s Southern Cross Railway Station to board your train to Sydney. Upon arrival at the Sydney Central Station, make your own way to the hotel (transfer will not be included). Spend the rest of the day at leisure to explore the city at your own pace.
Overnight in Sydney
This morning you will head on a half-day tour around Sydney (transfer not included. The meeting point is Wheat Road, the Streetside behind the Sydney Aquarium in Darling Harbour. The tour will depart at 8:00 AM). You will discover many points of interest including the Rocks, Sydney Opera House, and Mrs. Macquarie’s Chair for breathtaking views of the harbour and city skyline. Head on a journey to Bondi Beach, the most famous surfing beach in Australia, where you can wander along the shoreline and dip your toes into the cool ocean. Your next stop will be the entrance of the Sydney Harbour, known as the Gap. With a dramatic ocean cliff on the eastern coast of Sydney, the Gap provides breathtaking views of the coastline. Return to Sydney through the famous suburbs of Double Bay, Paddington, and Kings Cross. The tour will end around noon and you may disembark in either Darling Harbour or Circular Quay. Make your own way back to the hotel (transfer will not be included). Spend the rest of the day at leisure.
Overnight in Sydney
Optional: Harbour Highlights Cruise: USD 35, min 1 paxDeparture Time: 2:30 PM; Departure Point: No. 6 Jetty, Circular Quay
Make your own way to the meeting point (transfer will not be included) and board your Captain Cook Cruise to head on an afternoon Harbour Highlights cruise. Travel onboard a motorized vessel and take in the magnificent views of the Sydney Harbour including the Opera House, Harbour Bridge, exclusive suburbs, and Darling Harbour. The cruise will take you back to the starting point.
Spend the day at leisure or pre-book an optional tour.
Overnight in Sydney
Optional: Blue Mountains Day Tour (SIC): USD 175, min 2 paxExplore the stunning Blue Mountains on this full-day optional tour from Sydney. Begin with a visit to Sydney Zoo, where you can see native Australian wildlife including kangaroos and koalas, along with a First Nations cultural talk. Continue to the Blue Mountains and visit Echo Point to admire the iconic Three Sisters rock formation. You will also have the option to experience Scenic World (at own expense) or enjoy a self-guided walk along the Prince Henry Cliff Walk, offering scenic views of the surrounding landscape. The tour concludes at Homebush Bay, with an optional ferry transfer back to Sydney Harbour (at own cost).
Timings: Depart:7.05 AM, Return:5.00 PM (Approx)
Inclusions: Sydney Zoo entry, national park fees, inner-city pickup, driver/guide
Exclusions: Scenic World rides, ferry transfer
In the morning, at the arranged time, you will be picked up and transferred to the Sydney International Airport for your flight back home.
Simple, sophisticated, and designed for comfort. Copthorne Hotel Auckland City is centrally located, making it the perfect base to explore the city or attend conferences. Nearby you’ll find Queen Street shopping, the Central Business District, and University of Auckland. Our hotel is just a 10-minute walk away from the Viaduct Basin and Spark Arena.The hotel has 106 guest rooms and 4 luxury suites. All our accommodation is uniquely equipped with soundproof ‘hush windows’—designed to ensure utmost privacy and comfort. Best of all, enjoy the beautiful seascape or city view from the in-room balconies. For hunger pangs and nightcaps visit Jimmy Cook's Kiwi Kitchen, a casual spot serving up some of the most delicious local fare with an extensive wine, beer, and cocktail menu.
Ibis Christchurch is centrally located in Hereford Street, along the beautiful Avon River. It is situated in the heart of the city, with Cashel Street Mall, High Street, corporate and government precincts and New Regent Street all within walking distance. All rooms offer satellite TV and a refrigerator. Free WiFi is available. Ibis Christchurch offers 155 modern guest rooms and an intimate meeting room for business guests. The Oopen Pasta and Grill Restaurant and Bar serves a variety of local dishes.
Experience tranquility all year round. Copthorne Hotel and Resort Queenstown Lakefront sits overlooking on the shores of Lake Wakatipu and within walking distance of Queenstown’s central shopping and entertainment area. Popular ski areas such as Coronet Peak is a 20 minutes drive and Remarkables is a 45 minutes drive away. Our accommodation in Queenstown is nestled within our garden-inspired property: 240 guest rooms, including 6 Suites and over 80 rooms that have views of Lake Wakatipu and the Remarkables mountain range. Select rooms also feature private balconies or courtyards. There are meetings facilities with Wi-Fi access in public areas, as well as in Impressions Restaurant and Cocktail Bar. Copthorne Hotel and Resort Queenstown Lakefront is a 4-star and Enviro-Gold Qualmark rated hotel, with an Environmental Sustainability Plan for the future. We are firmly committed to sustainability best practices, constantly reviewing and improving operations to minimise impact on the environment.
In the heart of Melbourne CBD, Batman’s Hill Hotel on Collins Street is opposite Southern Cross Station and within walking distance of many of the city’s most sought-after attractions. With 190 rooms, suites and apartments offering great value for money, Batman’s Hill is ideal for both short trips and long-term stays.
Offering views of Darling Harbour and the city skyline, ParkRoyal Darling Harbour features a restaurant, a fully equipped fitness centre and free cable TV. It is located in Sydney CBD (Central Business District), 5 minutes’ walk to Chinatown and Town Hall Station. The spacious Barkers Restaurant is perfect for both business meetings and dining. It serves breakfast daily. The opened ABODE Bistro and Bar offers modern Australian cuisine featuring locally sourced seasonal ingredients. All rooms feature an ergonomic work desk with high-speed internet access and a safety deposit box. Each room has a large marble bathroom. Many rooms enjoy views of Darling Harbour or the city skyline. With the bars and restaurants of Cockle Bay on the doorstep, ParkRoyal Darling Harbour is only 10 minutes by train from Sydney Opera House and The Rocks. Westfield Sydney is just a 10-minute walk away. Facilities at ParkRoyal Hotel Darling Harbour include 24-hour room service, self-parking and a tour desk. The fully equipped fitness centre offers plasma-screen TVs and state-of-the-art training equipment including weights and yoga mats. Towels are provided.
Please refer to the following link(s) for important information about your specific destination.
Australia | New Zealand
Click here to check our recommended travel protection plan.
All children under 18 must be accompanied by an adult. Minimum age for children on escorted tours is 8. Minimum age on Safaris is 8. Minimum age for game drives in Kruger National Park (South Africa) is 12. Minimum age for Uganda programs is 15.
Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be travelling with an adult other than his/her parents, or with only one parent, a notarized letter, granting authorization to travel, including the dates of travel should be carried.
We offer many Solo-Friendly trips with no mandatory single supplement. For all other tours, a single supplement will apply for solo travelers.
For the rates on these tours, please refer to the Price and Dates section on each tour page.
Please refer to the following link(s) for important information about your specific destination.
Australia | New Zealand
How do I book a tour with Indus Travels?
You can review How to Book a Tour page for more details.
How do I create an Indus Account?
Go to our website and click on the register button found on the upper right hand side to create your Indus Travel account and start booking tours!
If I don't remember my password, how do I log in?
Click the Forgot Password? link in the login form and it will lead you to a form to change your password. Simply enter your registered email address and you will be emailed a link to reset your password.
How do I view my invoice?
You will not be able to access your invoice immediately upon booking. You will be notified by email when it is available for you, normally within 48 business hours of booking. You can find your invoice and all other details of the tours you booked by logging on to your account and going to the Tour Booking History page.
How do I make payment online?
Simply login to your Indus Travel account, go to your tour of choice and click on Book Now. You will then confirm the details and your preferences about the tour and finally pay through our secure online payment platform.
What forms of payment does Indus Travel accept?
We accept US & CA Dollar check, bank check, money order, direct deposits, wire transfer, Visa, and Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned checks.
Where do I mail a cheque?
Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd and mailed to:
233 - 11951 Hammersmith Way,
Richmond, BC, V7A 5H9,
Canada
When is my final payment due?
Your exact final payment date is indicated on your invoice which may be viewed by signing into your account. In general, final payment is due 75 days prior to departure with some exceptions where payment is due earlier.
How much is my final payment?
The amount of your final payment will be noted on your invoice and can be accessed by logging into your account online.
Can I send a bank cheque or money order?
Yes. Indus accepts US & CA Dollar cheque, bank cheque, money order, direct deposits, wire transfer, Visa & Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned cheques.
To whom should I write the cheque?
Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd.
Can I pay with a debit card?
No. Indus does not accept payments with Debit card.
How do I know if Indus received my payment?
You will be notified by email that your payment was received and applied to your reservation. You may also access your reservation by logging into your account online
When will I receive my e-Documents?
Once final payment has been received and processed, documents will be sent via email approximately 21 days prior to the beginning of your tour services.
Can I get paper documents?
Paper documents may be sent upon passenger request. There is a shipping and handling fee of $30 for each set of paper documents: These paper documents will be delivered between 14-21 business days prior to the beginning of your tour. In some instances, a paper voucher/ticket is required by our vendor. In these instances, the costs for shipping and handling will be shouldered by Indus Travels.
How do I access and print my documents?
Your documents may be accessed by logging into your Indus Travel account and checking your Tour Booking History.
Do I receive anything else with my e-documents?
Indus e-document package includes all local contact details, daily itinerary, airline e-ticket information, service vouchers, and travel tips which should be everything you require to go on your trip.
How do I know where to find my airline ticket?
With a few exceptions, international airline tickets are issued electronically. The airline confirmation number and ticket numbers stated in your documents represent your airline "ticket(s)." Some domestic Arline tickets which can only be issued at destination will be given to you upon your arrival in the local destination.
If I need one, who is responsible to obtain my visa?
You are responsible for obtaining the proper travel documents for the destinations on your itinerary, including having a passport that is valid for at least 6 months before the date of departure and a visa if required. Please check the Visa section in the Know Before You Go document for the countries you will be visiting.
Please note: Passengers who are not U.S. or Canadian citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa.
How do I know if I need a visa?
Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.
How do I obtain a visa?
A visa may be obtained by using a visa service or by contacting the embassy or consulate of the nation you are visiting prior to departing from your home country.
Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.
How much does a visa cost?
There will be different costs that will be specific per embassy/consulate and whether you have used a visa service or not. These costs often change with little notice. We recommend that you contact the appropriate embassy or consulate directly for the most up to date information.
You may find the contact information for consulates/embassies in the Visa section of the Know Before You Go document available for the country you will be visiting.
What are optional sightseeing tours?
Optional tours are offered to travelers interested in additional experiences, sightseeing, meals or activities to supplement the included components of our tours. You may choose to participate in some, all or none of the optional tours which are priced individually. Complete descriptions and prices for each optional tour are listed on the itinerary section of the tours on our website.
When can I add optional tours?
Optional tours are available for purchase any time up to 45 days before departure.
Can I purchase optional tours locally?
Yes. When traveling on an escorted tour, optional tours may be purchased locally from the Tour Manager. However, Indus cannot guarantee the rate and availability of these services when purchased locally. Please note that tours purchased locally are subject to current exchange rates and may cost up to 10% more.
Can I add optional tours for only select individuals on my reservation?
Yes. For assistance on this matter, please contact Indus Travel sales and reservations staff.
What coverage does Travel Insurance provide?
For complete details on Travel Insurance, check our Travel protection page.
When can I purchase Travel Insurance?
American Residents can purchase Trawick Insurance with us at the time of booking or anytime prior to departure. After booking, Canadian Residents will receive an email with a referral to TuGo Insurance which can be purchased anytime prior to departure.
When is Travel Insurance active?
Travel Protection coverages will take effect on the later of 1) the date the plan payment has been received by the Policyholder; 2) the date and time you start your Covered Trip; or 3) 12:01 A.M. Standard Time on the Scheduled Departure Date of your Covered Trip.
I need to cancel my trip and have not purchased insurance, what do I do?
Penalties for cancellation will depend on the tour you have purchased and how close to departure you are at the time of cancellation. For more information, visit our terms and conditions.
Why is it important that I give my name as it appears on my passport when booking a tour?
Due to increased travel security and policies around the world, it is now a requirement that your airline ticket matches your first and last name exactly as it reads on your passport. Please note that any changes to the details of your air booking, could be subject to a change fee, penalties or cancellation.
Can I reserve a seat assignment?
For our packages that include flights, we do not usually assign seats. In most cases, you can request specific seats, but this may incur a small fee payable to the airline. For more information, contact our sales and reservations staff.
Once confirmed, are airlines seats always guaranteed?
In most cases, seat assignments are firm. However, airlines may sometimes reassign seats for operational reasons. This often happens at the last moment and is controlled by airline staff, with Indus Travel not being notified. Passengers are encouraged to reconfirm their seat assignments and any other special requests directly with their airline prior to departure.
Should I check-in online?
It always recommended and more convenient to check in online. It will shorten your waiting time at the airport, secure your seat assignments and other reservations.
Can I request a special meal on the flight?
Requests may be made for special meals. These requests will be sent on your behalf to the airline so long as Indus receives these request prior to your documents being issued. The availability of special meals will be based upon the specific airlines and will be at their discretion.
Can I use my frequent flier miles?
Accrued frequent flier miles cannot be used toward the purchase of Indus Travels’ airfare or used for class upgrades. However, airfare purchased through Indus Travels may qualify to earn you additional miles.
What is required when I check-in?
Ticketed passengers must show correct identification at check-in. Children must have a parent present at check-in and all tickets must be in each passenger's name.
What is required with International travel?
An international trip may require valid travel documents such as passport, visa, re-entry permit, health certificate, inoculation record, a ticket for the return journey or continuance of your trip, or ANY combination thereof. Passengers are responsible for the proper documentation. Concerns about the required travel documents may be resolved by contacting the appropriate consulate or embassy.
