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Madrid and 05 Nights Douro Cruise

Experience Madrid’s vibrant charm before cruising the scenic Douro River from Vega de Terrón through Portugal’s stunning wine country and timeless landscapes!

Book Now!
Price From
$2099
Price Per Day
$234
Duration
9 Days
Ratings
5/5
Avg. Group Size
30
Comfort Level
Easy Icon Easy Tours are accessible for all travelers. There will be limited periods of standing or walking during sightseeing excursions as pre-booked transportation will take passengers between destinations.

About This Trip

This captivating journey seamlessly blends the elegance of Spain’s capital, Madrid, with the serene beauty of a Douro River cruise through Portugal. Begin in Madrid, where grand boulevards, royal landmarks, and lively plazas showcase the city’s regal heritage and vibrant spirit. After exploring its charming old town and savoring local flavors, travel to Vega de Terrón to embark on your Douro River cruise. Sail through the heart of Portugal’s famed wine country, gliding past terraced vineyards, historic estates, and picturesque villages that line the UNESCO-listed Douro Valley. Visit Régua, the wine capital of the region, and continue to Porto, a city that captivates with its colorful hillsides, riverside beauty, and centuries-old port wine cellars. Along the way, immerse yourself in the warm hospitality, fine cuisine and timeless traditions that make Iberia so enchanting. This tour offers the perfect balance of Spanish culture, Portuguese charm, and scenic river cruising through one of Europe’s most breathtaking landscapes.

More +
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07 NIGHTS
Superior Hotel &
Standard Main Deck AFT Cabin
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16 MEALS
Daily Breakfast
Full Board Meal Plan on Cruise
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CRUISE
MS Douro Cruiser
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FLIGHTS
International Flights Included

  • Overview
  • Price & Dates
  • Itinerary
  • Accommodation
  • Reviews
  • Before You Book
  • FAQ
  • Similar Packages
  • Book Now!

Madrid and 05 Nights Douro Cruise Book Now!

Disclaimer: For all 2026 departures, a fuel surcharge of USD 27 per person will be levied as a Mandatory Departure Charge at the time of booking. This amount is compulsory and is not included in the total tour price.

STYLE
Cruise | River
TOUR HIGHLIGHTS

• Discover Madrid’s elegant boulevards, royal landmarks, and lively plazas
• Embark on a scenic Douro River cruise through Portugal’s stunning wine region
• Sail past terraced vineyards & picturesque villages of the UNESCO-listed Douro Valley
• Explore Régua, the wine capital of the Douro and gateway to Port wine country
• Visit charming Pinhão, known for its 19th-century tiled railway station & vineyards
• Experience Porto’s Ribeira district, with its colorful facades, bridges& port cellars

INCLUSIONS
  • 02 nights accommodation on a Twin sharing basis at listed Superior Hotel or similar
  • 05 nights accommodation on Standard Main Deck aft, based on double/twin sharing basis at listed superior vessel
  • Daily Breakfast at the hotel
  • Full board meal plan while on board cruise
  • Services of an experienced and multilingual Cruise Director
  • Half Day city tour of Madrid
  • Panoramic tour of Porto
  • Visit to a traditional Quinta with wine tasting
  • Coffee/tea after lunch and dinner
  • Welcome and farewell Cocktail by the captain (includes 1 drink per person)
  • Captains farewell dinner
  • Onboard entertainment
  • Snack in the lounge at 18:30 and 22:00
  • Complimentary use of Swimming Pool and Spa
  • Porterage service on board
  • International roundtrip airfare from various gateways
  • All Air taxes
EXCLUSIONS
  • Items of personal nature, tips and gratuities
  • All Arrival and Departure transfers
  • Baggage fees may apply and vary by carrier
  • Items not mentioned as being included

Madrid and 05 Nights Douro Cruise

Prices for this tour are based per person, on a twin/double sharing basis.

A single supplement is available starting at USD 849 per person.

Disclaimer: For all 2026 departures, a fuel surcharge of USD 27 per person will be levied as a Mandatory Departure Charge at the time of booking. This amount is compulsory and is not included in the total tour price.

More options below. Click the BOOK NOW button on the left to book


To check pricing from your preferred departure gateway; click Book Now and change the airport in the Flights Option section in the Booking Details page.
departure dates & Prices
Depart Return Land Only PriceNew York (NYC) Status
Depart : 16 Jul 2026 Return : 24 Jul 2026Land Only Price : $1549
New York (NYC) : $2199
On Request
Depart : 21 Jul 2026 Return : 29 Jul 2026Land Only Price : $1549
New York (NYC) : $2149
On Request
Depart : 26 Jul 2026 Return : 03 Aug 2026Land Only Price : $1549
New York (NYC) : $2199
On Request
Depart : 31 Jul 2026 Return : 08 Aug 2026Land Only Price : $1549
New York (NYC) : $2249
On Request
Depart : 05 Aug 2026 Return : 13 Aug 2026Land Only Price : $1499
New York (NYC) : $2099
On Request
Want to depart from another city? We can arrange connecting flights from many other cities for an additional price. Please contact us to receive a quote for departure from airports that are not on the list above.
Want to stay longer? You can choose to extend your vacation by having more days at the end of your tour. You may also choose to combine your tours with our many other tours and trip extensions. Please contact us for more details.
Optional Tours
Optional Tours Selection
Madrid Tapas & Wine Tour - Day 2 Icon

Meet your guide at meeting point for a 03-hour culinary walk through Madrid’s historic center and Madrid de los Austrias. Visit four traditional tapas bars, savoring Iberian ham, garlic prawns, marinated dogfish, and more, paired with fine Spanish wines. Experience authentic tapas culture as you eat, drink, and explore the city’s flavorful heritage.

+ $125
Flamenco Show & Dinner in Madrid (1H) - Day 3 Icon

Enjoy an unforgettable evening in Madrid with an authentic Flamenco Show and Dinner. Experience the passion, rhythm, and intensity of Spain’s most iconic art form as talented dancers, singers, and guitarists take the stage. Depending on your selection, indulge in a delicious Spanish dinner and a refreshing drink while enjoying seating for the best views of this mesmerizing performance.

+ $60
Half-Day tour of Toledo (5H) - Day 3 Icon

On this afternoon excursion to Toledo, meet your english guide tour guide depending upon the advised time as you depart from Madrid and journey to the magnificent city of Toledo. Upon arrival, enjoy a guided tour exploring its rich artistic and cultural heritage. Instead of visiting the Cathedral, step inside Santo Tomé Church to admire El Greco’s masterpiece, The Burial of the Count of Orgaz, and then continue to Santa María La Blanca Synagogue, a remarkable symbol of Toledo’s Jewish legacy. From there, stroll through the winding medieval streets and admire the Cathedral’s stunning exterior. Later, enjoy about 20

+ $85
Pre TOUR UPGRADES AND EXTRA SERVICES
Extra Pre Night in Madrid with Breakfast and arrival airport transfer (Melia Castilla or similar)
Charges for 1 Day(s)
+ $149
Rooming Charges
Twin/Double Sharing Basis+0
Single Supplement+ $149 / person
Post TOUR UPGRADES AND EXTRA SERVICES
Extra Post Night in Madrid with Breakfast and deparure airport transfer (Melia Castilla or similar)
Tour Extension for 1 Day(s)
+ $149
Rooming Charges
Twin/Double Sharing Basis+0
Single Supplement+ $149 / person
Extra Services
Extra Services Selection
Upgrade to Main Deck + $149
Upgrade to Upper Deck + $599
Upgrade to Upper Deck Aft + $399
Upgrade to Upper Deck front + $499
Beverage package Icon

Mineral water (by the glass)
Variety of juices
Soft drinks and sodas
Draft beer
House wines (white, rosé and red by the glass)

Package valid from 08:00–23:59 hrs in all ship bars and restaurants.
All beverages are served by the glass.
The package must be purchased by all occupants of the same cabin

+ $190
Arrival airport transfer from airport to hotel in Madrid + $50
Departure airport transfer from Vega de Terrón Cruise port to airport in Madrid + $425

Minimum of 10 English-speaking passengers is required to operate shore excursions in English. 

Madrid and 05 Nights Douro Cruise Book Now!

DAY 1 - USA/CANADA – MADRID

Make your own way to the airport for your flight to Madrid. Enjoy inflight meals and services on board.

Overnight onboard flight

DAY 2 - MADRID ARRIVAL

Welcome to Spain! Upon arrival at Madrid airport, you will make your own way to your hotel for check-in. The day is free to explore Madrid. Today is free for you to discover Madrid at your own pace. Stroll through elegant boulevards, visit world-class museums, shop at Gran Vía, or relax at Retiro Park. We recommend booking Fado show with dinner.

Overnight in Madrid

Optional: Madrid Tapas & Wine Tour: USD 125, min 2 pax

Meet your guide at meeting point for a 03-hour culinary walk through Madrid’s historic center and Madrid de los Austrias. Visit four traditional tapas bars, savoring Iberian ham, garlic prawns, marinated dogfish, and more, paired with fine Spanish wines. Experience authentic tapas culture as you eat, drink, and explore the city’s flavorful heritage.

DAY 3 - MADRID (B/-/-)

Today after breakfast, meet your English-speaking guide at the pre-advised location for a guided walking tour of Madrid, one of Europe’s most exciting yet often misunderstood cities. This walking tour will introduces you to its lively heart and rich history. From there, stroll through the charming streets of the old town, passing Plaza de la Villa and Calle Mayor as your guide shares stories of Madrid’s royal past and local traditions. Later, continue toward San Miguel Market for a glimpse of daily life before ending your walk at the grand Royal Palace, a perfect spot to admire the city’s elegance and timeless charm. Afternoon is at leisure to explore city at your own pace. We reccommand booking one of our optional tours.

Overnight in Madrid

Optional: Flamenco Show & Dinner in Madrid (1H): USD 60, min 2 pax

Enjoy an unforgettable evening in Madrid with an authentic Flamenco Show and Dinner. Experience the passion, rhythm, and intensity of Spain’s most iconic art form as talented dancers, singers, and guitarists take the stage. Depending on your selection, indulge in a delicious Spanish dinner and a refreshing drink while enjoying seating for the best views of this mesmerizing performance.

Optional: Half-Day tour of Toledo (5H): USD 85, min 2 pax

On this afternoon excursion to Toledo, meet your english guide tour guide depending upon the advised time as you depart from Madrid and journey to the magnificent city of Toledo. Upon arrival, enjoy a guided tour exploring its rich artistic and cultural heritage. Instead of visiting the Cathedral, step inside Santo Tomé Church to admire El Greco’s masterpiece, The Burial of the Count of Orgaz, and then continue to Santa María La Blanca Synagogue, a remarkable symbol of Toledo’s Jewish legacy. From there, stroll through the winding medieval streets and admire the Cathedral’s stunning exterior. Later, enjoy about 20

DAY 4 - MADRID - VEGA DE TERRÓN (310KMS) (CRUISE EMBARKATION) (B/-/D)

Today after breakfast, you will make your own way to the cruise port in Vega de Terrón. Check-in begins at 16:00hrs. This evening, enjoy a welcome reception and crew presentation with the captain's dinner.

Overnight on board

DAY 5 - VEGA DE TERRÓN - REGUA (B/L/D)

After breakfast onboard, enjoy a morning sailing from Vega de Terrón (08:00 hrs) along the scenic Douro River, passing through picturesque landscapes of rolling hills and terraced vineyards that define Portugal’s famed wine country. In the afternoon, arrive in Régua (16:30 hrs), the wine capital of the Douro Valley and part of a UNESCO World Heritage Site. Discover this delightful town nestled in a natural amphitheater of slate slopes, where vineyards cascade toward the river. Later, you may explore local wineries or unwind by the riverfront, embracing the peaceful charm and timeless beauty of the Douro Valley.

Overnight on board

Shore Excursion: Excursion to Casa Mateus and the Douro Museum - To be booked onboard

Embark on an enriching excursion to Casa Mateus, a stunning Baroque palace renowned for its elegant architecture and beautifully landscaped gardens. Explore its ornate interiors and historical treasures before continuing to the Douro Museum, where interactive exhibits and multimedia displays reveal the fascinating story of the Douro Valley’s centuries-old winemaking traditions, culture, and landscape.

Please note: Minimum 10 English speaking pax required for tour to be operated in English.

DAY 6 - REGUA - PORTO (B/L/D)

In the morning after breakfast onboard, enjoy relaxing morning sailing from Régua (07:00hrs) along the breathtaking Douro River, passing terraced vineyards and picturesque villages. After lunch, arrive in Porto (14:00hrs), a city that captivates from the very first glance with its scenic hills, charmingly timeworn houses, and enchanting riverside views. Stroll through the Ribeira district, a UNESCO World Heritage Site, where colorful facades overlook the river and boats glide beneath the majestic Ponte Dom Luís I, an iron masterpiece designed by a collaborator of Gustave Eiffel. Discover the vibrant essence of Porto, exploring its old town and famous port wine cellars, which embody the soul of this remarkable city.

Overnight on Board

Shore Excursion: Panoramic tour of Porto - Part of Package

Enjoy a panoramic tour of Porto, showcasing the city’s most iconic sights. Admire the grand Avenida dos Aliados, the elegant Clérigos Tower, and the striking Cathedral (Sé do Porto). Take in sweeping views over the Douro River and the charming Ribeira district, revealing Porto’s unique blend of history, architecture, and vibrant culture.

Please note: Minimum 10 English speaking pax required for tour to be operated in English.

DAY 7 - PORTO - PINHÃO (B/L/D)

Today after breakfast, relax onboard as your cruise sails from Porto (06:00 hrs) along the serene Douro River, surrounded by vineyards and picturesque landscapes that define Portugal’s wine country. Arrive in Pinhão (15:00 hrs) in the afternoon, considered the heart of the Douro Demarcated Wine Region and home to many renowned estates producing the world-famous Port wine. This charming riverside town beautifully reflects the region’s winemaking heritage, with some estates offering elegant rural accommodations. Don’t miss the Pinhão railway station, a 19th-century gem adorned with stunning blue-and-white tile panels depicting scenes from local viticultural traditions.

Overnight on Board

Shore Excursion: Visit to a traditional Quinta with wine tasting - Part of Package

Enjoy a visit to a traditional Quinta, a historic wine estate nestled among the terraced vineyards of the Douro Valley. Here, you’ll learn about the centuries-old techniques of Port and Douro wine production, from grape cultivation to aging in oak barrels. Stroll through the scenic vineyards, admire the breathtaking river views, and immerse yourself in the authentic atmosphere of rural Portugal. The experience concludes with a guided wine tasting, where you’ll savor some of the region’s finest vintages, a true celebration of the Douro’s rich winemaking tradition.

Please note: Minimum 10 English speaking pax required for tour to be operated in English.

DAY 8 - PINHÃO – VEGA DE TERRÓN (B/L/D)

After breakfast onboard, spend a relaxing morning in Pinhão, with time to enjoy the peaceful atmosphere of this charming riverside town. You will remain in port until midday, allowing you to take a leisurely stroll or simply admire the scenic surroundings. At 12:00 hrs, your ship sets sail, offering a beautiful afternoon cruise through the Douro Valley, where terraced vineyards and golden hills create one of Portugal’s most captivating landscapes. In the evening, join your fellow travelers for the Captain’s Dinner, a special occasion to celebrate the journey with fine cuisine and delightful company.

Overnight on Board

DAY 9 - VEGA DE TERRÓN - MADRID (310KMS)- USA/CANADA (B/-/-)

After you have enjoyed breakfast onboard, your river cruise will first arrive in Vega de Terrón at 08:00 hrs. You will then disembark by 09:00 hrs, marking the end of your unforgettable Douro journey. From there, make your own way to the Madrid international airport for your flight back home

Please note that we recommend choosing a flight schedule that departs in the late afternoon so that you have plenty of time to reach airport.  Alternatively, you can book an extra night in Madrid and fly homeward the next day.

Madrid and 05 Nights Douro Cruise Book Now!

Hotel Melia Castilla (Madrid)
Our Rating :
Local Rating :
Accommmodation Type : Superior

The Meliá Castilla offers comfortable accommodation just metres from the Paseo de la Castellana. The hotel features classic décor and has a seasonal outdoor pool, a fitness, and a Caroli Wellness Centre. The L'Albufera restaurant serves a range of delicious rices and paellas. A buffet breakfast with a large variety of fresh products is offered. Other bars and restaurants are also available on site and in the surroundings. Rooms are spacious and offer a pillow menu and free WiFi. They come with a private bathroom and air conditioning. A wide range of family rooms are available, perfect for a family gateway in Madrid. Some areas of the hotel are dedicated to The Level exclusive rooms and services, featuring private check-in and check-out space, private buffet breakfast, open bar and snacks, daily cocktail in a private area, as well as concierge service and organization of activities around the city.

MS Douro Cruiser (Madrid)
Our Rating :
Local Rating :
Accommmodation Type : Superior

MS "Douro Cruiser" is a comfortable Deluxe category boat that will meet the expectations of even the most demanding traveler. The ship has all modern means for safe navigation and facilities that will make your vacation unforgettable

Madrid and 05 Nights Douro Cruise Book Now!

5
Based on 1 reviews
EV
Verified Customer
Elena Vance
Madrid and 05 Nights Douro Cruise
Combining the fiery energy of Madrid with the tranquil, sun-drenched slopes of the Douro Valley, this Indus Travels tour is a masterclass in travel pacing. The journey began with the urban pulse of the Spanish capital—where we were treated to world-class art and vibrant tapas culture—before transitioning seamlessly into the slow-motion luxury of a five-night river cruise through Portugal’s wine country. Drifting past the terraced vineyards of the Ribeira and docking at historic gems like Salamanca and Porto felt like a dream, made even better by the fact that Indus handled every cross-border logistical detail with total precision. From the high-quality accommodations in Madrid to the intimate, boutique feel of the river ship, the trip felt far more expensive than it actually was. Indus Travels has perfected the art of the 'land and water' combo, providing expert local guides and flawless transfers that let me simply pour a glass of local Port and soak in the Iberian scenery without a single worry.
04 February, 2026

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Your Destination Guide: Visas & Helpful Tips

Please refer to the following link(s) for important information about your specific destination.
Spain | Portugal

SHOULD I GET TRAVEL INSURANCE?

Click here to check our recommended travel protection plan.

IS THIS A CHILD FRIENDLY TOUR? ARE THERE ANY RESTRICTIONS?

All children under 18 must be accompanied by an adult. Minimum age for children on escorted tours is 8. Minimum age on Safaris is 8. Minimum age for game drives in Kruger National Park (South Africa) is 12. Minimum age for Uganda programs is 15.

Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be travelling with an adult other than his/her parents, or with only one parent, a notarized letter, granting authorization to travel, including the dates of travel should be carried.

I AM A SINGLE TRAVELER. SHOULD I PAY A SINGLE SUPPLEMENT?

We offer many Solo-Friendly trips with no mandatory single supplement. For all other tours, a single supplement will apply for solo travelers.

For the rates on these tours, please refer to the Price and Dates section on each tour page.

WHAT ARE THE IMPORTANT FACTORS TO KNOW BEFORE TRAVELING TO A DESTINATION?

Please refer to the following link(s) for important information about your specific destination.
Spain | Portugal

Frequently Asked Questions Book Now!

PERSONAL ACCOUNTS

How do I book a tour with Indus Travels?

You can review How to Book a Tour page for more details.

How do I create an Indus Account?

Go to our website and click on the register button found on the upper right hand side to create your Indus Travel account and start booking tours! 

If I don't remember my password, how do I log in?

Click the Forgot Password? link in the login form and it will lead you to a form to change your password. Simply enter your registered email address and you will be emailed a link to reset your password. 

How do I view my invoice?

You will not be able to access your invoice immediately upon booking. You will be notified by email when it is available for you, normally within 48 business hours of booking. You can find your invoice and all other details of the tours you booked by logging on to your account and going to the Tour Booking History page.


PAYMENT PROCEDURE

How do I make payment online?

Simply login to your Indus Travel account, go to your tour of choice and click on Book Now. You will then confirm the details and your preferences about the tour and finally pay through our secure online payment platform. 

What forms of payment does Indus Travel accept?

We accept US & CA Dollar check, bank check, money order, direct deposits, wire transfer, Visa, and Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned checks.

Where do I mail a cheque?

Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd and mailed to:
233 - 11951 Hammersmith Way,
Richmond, BC, V7A 5H9,
Canada

When is my final payment due?

Your exact final payment date is indicated on your invoice which may be viewed by signing into your account. In general, final payment is due 75 days prior to departure with some exceptions where payment is due earlier.

How much is my final payment?

The amount of your final payment will be noted on your invoice and can be accessed by logging into your account online.

Can I send a bank cheque or money order?

Yes. Indus accepts US & CA Dollar cheque, bank cheque, money order, direct deposits, wire transfer, Visa & Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned cheques.

To whom should I write the cheque?

Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd.

Can I pay with a debit card?

No. Indus does not accept payments with Debit card.

How do I know if Indus received my payment?

You will be notified by email that your payment was received and applied to your reservation. You may also access your reservation by logging into your account online


TRAVEL DOCUMENTS

When will I receive my e-Documents?

Once final payment has been received and processed, documents will be sent via email approximately 21 days prior to the beginning of your tour services.

Can I get paper documents?

Paper documents may be sent upon passenger request. There is a shipping and handling fee of $30 for each set of paper documents: These paper documents will be delivered between 14-21 business days prior to the beginning of your tour. In some instances, a paper voucher/ticket is required by our vendor. In these instances, the costs for shipping and handling will be shouldered by Indus Travels.

How do I access and print my documents?

Your documents may be accessed by logging into your Indus Travel account and checking your Tour Booking History. 

Do I receive anything else with my e-documents?

Indus e-document package includes all local contact details, daily itinerary, airline e-ticket information, service vouchers, and travel tips which should be everything you require to go on your trip. 

How do I know where to find my airline ticket?

With a few exceptions, international airline tickets are issued electronically. The airline confirmation number and ticket numbers stated in your documents represent your airline "ticket(s)." Some domestic Arline tickets which can only be issued at destination will be given to you upon your arrival in the local destination.


ENTRY VISAS

If I need one, who is responsible to obtain my visa?

You are responsible for obtaining the proper travel documents for the destinations on your itinerary, including having a passport that is valid for at least 6 months before the date of departure and a visa if required. Please check the Visa section in the Know Before You Go document for the countries you will be visiting. 

Please note: Passengers who are not U.S. or Canadian citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa.

How do I know if I need a visa?

Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.

How do I obtain a visa?

A visa may be obtained by using a visa service or by contacting the embassy or consulate of the nation you are visiting prior to departing from your home country.

Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.

How much does a visa cost?

There will be different costs that will be specific per embassy/consulate and whether you have used a visa service or not. These costs often change with little notice. We recommend that you contact the appropriate embassy or consulate directly for the most up to date information.

You may find the contact information for consulates/embassies in the Visa section of the Know Before You Go document available for the country you will be visiting.


OPTIONAL TOURS & ACTIVITIES

What are optional sightseeing tours?

Optional tours are offered to travelers interested in additional experiences, sightseeing, meals or activities to supplement the included components of our tours. You may choose to participate in some, all or none of the optional tours which are priced individually. Complete descriptions and prices for each optional tour are listed on the itinerary section of the tours on our website. 

When can I add optional tours?

Optional tours are available for purchase any time up to 45 days before departure.

Can I purchase optional tours locally?

Yes. When traveling on an escorted tour, optional tours may be purchased locally from the Tour Manager. However, Indus cannot guarantee the rate and availability of these services when purchased locally. Please note that tours purchased locally are subject to current exchange rates and may cost up to 10% more.

Can I add optional tours for only select individuals on my reservation?

Yes. For assistance on this matter, please contact Indus Travel sales and reservations staff.


TRAVEL INSURANCE & COVERAGE

What coverage does Travel Insurance provide?

For complete details on Travel Insurance, check our Travel protection page.

When can I purchase Travel Insurance?

American Residents can purchase Trawick Insurance with us at the time of booking or anytime prior to departure. After booking, Canadian Residents will receive an email with a referral to TuGo Insurance which can be purchased anytime prior to departure.

When is Travel Insurance active?

Travel Protection coverages will take effect on the later of 1) the date the plan payment has been received by the Policyholder; 2) the date and time you start your Covered Trip; or 3) 12:01 A.M. Standard Time on the Scheduled Departure Date of your Covered Trip.

I need to cancel my trip and have not purchased insurance, what do I do?

Penalties for cancellation will depend on the tour you have purchased and how close to departure you are at the time of cancellation. For more information, visit our terms and conditions.


INTERNATIONAL AND DOMESTIC FLIGHTS

Why is it important that I give my name as it appears on my passport when booking a tour? 

Due to increased travel security and policies around the world, it is now a requirement that your airline ticket matches your first and last name exactly as it reads on your passport. Please note that any changes to the details of your air booking, could be subject to a change fee, penalties or cancellation.

Can I reserve a seat assignment?

For our packages that include flights, we do not usually assign seats. In most cases, you can request specific seats, but this may incur a small fee payable to the airline. For more information, contact our sales and reservations staff.

Once confirmed, are airlines seats always guaranteed?

In most cases, seat assignments are firm. However, airlines may sometimes reassign seats for operational reasons. This often happens at the last moment and is controlled by airline staff, with Indus Travel not being notified. Passengers are encouraged to reconfirm their seat assignments and any other special requests directly with their airline prior to departure.

Should I check-in online?

It always recommended and more convenient to check in online. It will shorten your waiting time at the airport, secure your seat assignments and other reservations.

Can I request a special meal on the flight?

Requests may be made for special meals. These requests will be sent on your behalf to the airline so long as Indus receives these request prior to your documents being issued. The availability of special meals will be based upon the specific airlines and will be at their discretion.

Can I use my frequent flier miles?

Accrued frequent flier miles cannot be used toward the purchase of Indus Travels’ airfare or used for class upgrades. However, airfare purchased through Indus Travels may qualify to earn you additional miles.


AIRPORT PROCEDURES

What is required when I check-in?

Ticketed passengers must show correct identification at check-in. Children must have a parent present at check-in and all tickets must be in each passenger's name.

What is required with International travel?

An international trip may require valid travel documents such as passport, visa, re-entry permit, health certificate, inoculation record, a ticket for the return journey or continuance of your trip, or ANY combination thereof. Passengers are responsible for the proper documentation. Concerns about the required travel documents may be resolved by contacting the appropriate consulate or embassy.

Madrid and 05 Nights Douro Cruise Book Now!

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