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Indochina Elegance with Sky Islands Regional Partnership

From Ancient Temples to Vibrant Streets, Uncover the Heart of Vietnam and Cambodia on an Unforgettable Journey!

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Price From
$3499
Price Per Day
$319
Duration
11 Days
Ratings
5/5
Avg. Group Size
20
Comfort Level
Easy Icon Easy Tours are accessible for all travelers. There will be limited periods of standing or walking during sightseeing excursions as pre-booked transportation will take passengers between destinations.

ABOUT THIS TRIP

Embark on an immersive journey through Vietnam and Cambodia, blending vibrant cityscapes, rich history, and breathtaking natural beauty. Begin in Hanoi, exploring the historic Ho Chi Minh Complex, the serene Temple of Literature, and the lively Old Quarter via a cyclo ride. Cruise through the stunning limestone karsts of Halong Bay, a UNESCO World Heritage Site, with visits to iconic caves and islets. Continue to Ho Chi Minh City, where French colonial landmarks like the Saigon Opera House and Central Post Office meet the poignant history of the War Remnants Museum and Cu Chi Tunnels. In Cambodia, discover the majestic Angkor Wat, the jungle-entwined Ta Prohm, and the intricate carvings of Banteay Srei in Siem Reap. Conclude with a serene boat trip on Tonlé Sap Lake, experiencing the unique floating villages. This tour offers a perfect mix of cultural immersion, historical insights, and scenic wonders across two captivating countries.

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08 NIGHTS
Superior Accommodation
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12 MEALS
Daily Breakfast
Special Lunch
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TRANSPORT
Deluxe AC Vehicle
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FLIGHTS
International & Regional Flights Included

  • Overview
  • Price & Dates
  • Itinerary
  • Accommodation
  • Reviews
  • Before You Book
  • FAQ
  • Book Now!

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STYLE

Private Group tour

TOUR HIGHLIGHTS
  • Explore Hanoi’s vibrant Old Quarter via a scenic cyclo adventure ride
  • Visit the historic Ho Chi Minh Complex and serene Temple of Literature
  • Cruise Halong Bay’s UNESCO-listed waters, caves, and Titov Island
  • Discover Ho Chi Minh City’s colonial landmarks and Reunification Palace
  • Uncover history at the Cu Chi Tunnels and War Remnants Museum
  • Marvel at Angkor Wat and Ta Prohm’s jungle-clad ruins in Siem Reap
  • Experience Banteay Srei’s carvings and Tonlé Sap’s floating villages
INCLUSIONS
  • International round-trip airfare from from phoenix with 01 check in baggage.
  • Domestic/ Regional flights:
    • Hanoi to Ho Chi Minh City
    • Ho Chi Minh City to Siem Reap
  • 8 nights accommodation on double occupancy basis at listed or similar superior hotels
  • Daily buffet breakfast
  • 4 Lunches
  • All Arrival and departure airport transfers
  • All Transportation in an AC deluxe motor coach
  • All Sightseeing as per the detailed itinerary
  • Services of English-speaking tour guide during sightseeing
  • Entrance fees as per the itinerary
  • air taxes
  • All currently applicable taxes
EXCLUSIONS
  • Items of a personal nature, tips and gratuities
  • Baggage fees may apply and vary by carrier
  • Any VISA Fee.
  • Travel insurance
  • Optional tours
  • Any other items not under inclusion

Indochina Elegance with Sky Islands Regional Partnership

Prices for this tour are per person, based on twin/double room sharing basis. 

Single supplement is available at USD 699 per person

OPTIONAL TOUR EXTENSION - LAOS

TOUR LODGING INFO: 03 Nights’ Accommodation

Accommodation will be provided on double occupancy basis.

Luang Prabang 03 Nights Le Belair Resort (Ganier)

 

TOUR PACKAGE INCLUDES:

  • Regional flight for all passengers: Siem Reap - Luang Prabang with 01 check in baggage.
  • 03 night accommodation on double occupancy basis.
  • 03 Breakfast, 03 Lunch and 01 Dinner on fixed menu basis.
  • Local English-speaking guide (supplements may apply for other languages and group national guides)
  • Tours as mentioned
  • Transfer as mentioned for the whole group travel together unless otherwise mentioned
  • Entrance fees for mentioned visits
  • Streets Eats by night tour In Luang Prabang
  • Mekong Sunset Cruise with Dinner
  • Activities as outlined in the itinerary
  • Service charge and current government VAT/GST tax

 

TOUR ITINERARY:

DAY 11: SIEM REAP – LUANG PRABANG (BY FLIGHT) (-/-/-)

On arrival at Luang Prabang International airport you will be met and transferred to the hotel for check-in. The crown jewel of Laos, Luang Prabang is perhaps the best-preserved traditional city in South East Asia. Magical and charming, it has preserved its long-standing reputation as a stronghold of Lao culture with its splendid natural scenery and sense of timelessness.

Overnight in Luang Prabang

Later proceed for STREETS EATS BY NIGHT tour.

Meet at the Joma Bakery to start this lip-smacking tour. Walk to the bustling Night Market to begin this culinary journey.

Sample the finest ‘Namchuen,’ fried spring rolls, ‘Kaojii Ping,’ grilled sticky rice with egg, ‘Khao Nom Khok,’ coconut pancakes, and much more. Explore the narrow alleyways overflowing with delicious-smelling local produce before trying delectable ‘Sin Dat,’ traditional barbecue, overlooking the Mekong. Choose the ingredients and learn how to cook and serve everything yourself. End the tour by enjoying your creation with an ice-cold beer

Please Note: The tour starts normally at 6:00 PM and finishes at 9:00 PM. However, we can make the change based on the arrival of the flight. We will first finish this and later check in to the hotel.

 

DAY 12: LUANG PRABANG – PAK OU – LUANG PRABANG (B/L/-)

Breakfast at hotel.

Today visit Vat Xieng Thong, considered the most beautiful temple in Laos. The sim of the Vat represents the classic Luang Prabang temple architecture with roofs that sweep low to the ground. In the compound stand several small chapels housing bronze Buddha images, which were displayed in Paris in 1911. Near the East gate stands the Royal Funeral Chapel. Inside are an impressive 12-meter-high funeral chariot and various funeral urns of each Royal Family member. The gilt panel on the exterior of the chapel depicts a semi-erotic episode from Ramayana. Then board a traditional boat for a trip up the Mekong River to visit the famous Pak Ou Caves housing thousands of statues representing Lord Buddha. Enjoy lunch at a local restaurant in Pak Ou overlooking the confluence of the Mekong and Nam Ou Rivers. Afterwards return to Luang Prabang by boat and continue by car to visit Ban Xang Khong, a weaving village where traditional Sa paper is produced. Dinner on your own.

Overnight in Luang Prabang.

Please Note: Tour pick-up at 8:00 AM and ends by 16:00 PM

 

DAY 13: LUANG PRABANG – KHUANG SI – LUANG PRABANG (B/L/D)

Depart overland to the Khuang Xi Waterfalls that tumble over multi-tiered limestone formations into cool, clear pools ideal for swimming and relaxing. En-route to the waterfalls, visit the Khmu minority village of Ban Thapaene for a glimpse into their lifestyle. Enjoy a picnic lunch near the waterfalls. After time relaxing and exploring the area return by road to Luang Prabang, on the way visiting Ban Phanom weaving village. This evening you may want to explore the Night Bazaar.

After today's tour, consider enhancing your experience with an optional excursion or indulging in a relaxing massage at the Sanctuary Luang Prabang Hotel, the perfect way to unwind after a day of exploration. You will be dropped back at the hotel at 3 PM to relax, freshen up and change. You will be picked up again at 5 PM for MEKONG SUNSET CRUISE WITH DINNER and taken to the pier to board a traditional wooden boat. Embark on an enchanting sunset cruise and float down the Mekong River while taking in the beautiful views of Luang Prabang and the countryside. Enjoy the light of ‘golden hour’ that adds a magical touch to the scenery.

Note: All clients should arrive at Vat Nong Pier before 5:00 pm when the cruise departs. We will arrange the pick up accordingly.

Overnight in Luang Prabang

 

DAY 14: LUANG PRABANG DEPARTURE (B/L/-)

Breakfast at hotel.

Leave in time for the airport to board the flight for home town. For international departure you have to report 3½ hrs. before the departure of the flight. For this, the ideal pick-up time from the hotel would be around 9 AM morning.

In case you want to engage yourself, this is the option we can explore.

This morning, get up early at 05H00 to witness the age-old tradition of alms giving. Then stroll through the historic streets to visit the morning market, where locals and ethnic minorities from the surrounding areas come daily to trade their goods. Return to the hotel for breakfast. Afterwards, visit the Traditional Arts & Ethnology Centre, a new museum about the ethnic cultures of Laos. The centre exhibits ethnic clothing, household objects, religious artifacts and handicrafts. Enjoy lunch at Tamnaklao Restaurant before being transferred back to the airport for a flight back home.

Please Note: Tour pick-up at 5:00 AM and straight transfer to airport to for your onward flight.

 

TOUR PACKAGE EXCLUDES:

  • Visa Fee.
  • Services and meals not mentioned in itinerary
  • All drinks; including water, soft drinks and alcohol
  • Early/late check in/out service at hotels (surcharge if requested)
  • Optional excursion/tours
  • International roundtrip fare for Land only passengers.
  • Laundry, telephone calls and expenditure of a personal nature
  • Tips and gratuities (please refer to the tipping guidelines)
  • Travel insurance  
  • Camera/video entrance fees

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DAY 1 - PHOENIX – HANOI (BY FLIGHT)

Please arrive in time at Phoenix International Airport for your flight to Hanoi. Enjoy inflight meals and services.

Overnight on board

DAY 2 - IN FLIGHT

Continue your flight to Saigon. Relax, recline, and enjoy inflight meals and services onboard. The date changes when International Dateline is crossed in Pacific.

Overnight Onboard the Flight

DAY 3 - HANOI ARRIVAL (-/-/-)

Welcome to Vietnam! Upon arrival at Hanoi International Airport, proceed through immigration and customs. Once you exit the arrivals hall, our representative will be waiting with a “Pick-up” sign and will escort you to your vehicle for a transfer to your hotel in the city center, approximately 30–40 km away with an estimated travel time of 30–40 minutes. After check-in, relax or explore the vibrant Old Quarter at your own pace for the rest of the day.

Overnight in Hanoi

DAY 4 - HANOI - HALF-DAY MORNING PVT TOUR (B/-/-)

After breakfast, embark on a profound journey through Vietnam’s history and culture with a private morning tour. Begin at the Ho Chi Minh Mausoleum, honoring Vietnam’s revered leader. Nearby, visit the iconic One Pillar Pagoda, symbolizing purity as it rises from a lotus pond. Continue to the Temple of Literature, Vietnam’s first university dedicated to Confucius, and wander its serene gardens to explore the nation’s scholarly legacy. Conclude with a breezy cyclo ride through Hanoi’s Old Quarter, where historic streets blend traditional and modern life. The remainder of the day is at leisure to explore Hanoi’s markets, savor street food, or relax by Hoan Kiem Lake.

Overnight in Hanoi

Note: Please note: The tour operates from 8:00 AM to 12:30 PM. The Ho Chi Minh Mausoleum is closed every afternoon, on Mondays and Fridays, and from mid-June to mid-August for annual renovation. During closures, the Ho Chi Minh Residence and other parts of the complex remain open. Guests are advised to wear clothing that covers knees and shoulders.

Optional: HANOI FOODIE PRIVATE TOUR - STREET FOOD & BACKSTREET EXPERIENCE: USD 120, min 2 pax

Embark on a 4-hour culinary adventure in a vintage open-air Jeep, exploring Hanoi’s vibrant food scene. Visit Michelin Guide–recommended restaurants and hidden local gems, tasting iconic dishes like Pho, Banh Mi, Bun Cha, Pho Cuon, Pho Ga, and the legendary Egg Coffee. Cruise through bustling streets and narrow alleys, savor local treats like sticky rice with yogurt or Vietnamese ice creams, and end at a lively pub with a refreshing glass of Bia Hơi. This tour blends authentic flavors with cultural immersion.

Please note: Tour is available daily at 5:00 PM or your preferred time.

DAY 5 - HANOI - FULL DAY HALONG BAY CRUISE (B/L/-)

After breakfast, depart for Halong Bay, a UNESCO World Heritage Site, and board your cruise with a welcome drink. Sail through stunning limestone karsts and emerald waters, passing creatively named islets like Cock Fighting and Thumb Island. Enjoy a sumptuous 40-dish buffet lunch onboard. In the afternoon, explore the Bo Hon archipelago, visit the Surprising Cave with its fascinating stalagmites and stalactites, and enjoy kayaking or a bamboo boat ride in Luon Cave’s tranquil lagoon. Visit Titov Island for panoramic views before sailing back to Tuan Chau Harbour. Return to Hanoi in the evening.

Overnight in Hanoi

Please note: Tour pick-up is between 7:45 AM and 8:45 AM, returning around 8:00 PM. The itinerary may change or be canceled due to weather, tide levels, or operating conditions. Shared transfer. Additional charges may apply for kayaking or pick-up from hotels far from the city center.

DAY 6 - HANOI - HO CHI MINH CITY (BY FLIGHT) (B/-/-)

After breakfast, your guide will transfer you from your hotel to Hanoi Airport (25–30 km, ~30–40 minutes) for your flight to Ho Chi Minh City. Upon arrival at Saigon International Airport, proceed to the arrivals hall, where our representative will meet you with a “Pick-up” sign and transfer you to your hotel (~8 km, ~40 minutes). The remainder of the day is at leisure to explore the city’s vibrant streets or relax.

Overnight in Ho Chi Minh City

Please note: Collect your baggage and proceed through the baggage check before meeting our representative in the arrivals hall.

DAY 7 - HO CHI MINH CITY - CITY TOUR AND CU CHI TUNNEL (B/L/-)

After breakfast, begin with a guided walking tour of Ho Chi Minh City’s iconic landmarks. Stroll along vibrant Nguyen Hue and Dong Khoi streets, admiring the colonial architecture of the Saigon Opera House and Central Post Office. Pass the historic Reunification Palace and reflect on Vietnam’s past at the War Remnants Museum. Enjoy lunch at a local restaurant. In the afternoon, journey to the Cu Chi Tunnels, an underground network showcasing the Viet Cong’s resilience. Explore narrow passageways, learn about guerrilla warfare, and watch a documentary for historical context. Return to your hotel in the evening.

Overnight in Ho Chi Minh City

Please note: The city tour operates from 8:00 AM to 12:00 PM, and the Cu Chi Tunnels tour from 1:30 PM to 6:30 PM.

DAY 8 - HO CHI MINH CITY - SIEM REAP (BY FLIGHT) (B/-/-)

After breakfast, meet your guide at the hotel lobby for a transfer to Saigon International Airport for your flight to Siem Reap. Upon arrival at Siem Reap Angkor International Airport, your guide will greet you and transfer you to your hotel. Spend the rest of the day at leisure, relaxing or exploring Siem Reap’s vibrant markets and cafés.

Overnight in Siem Reap

Optional: PHARE CAMBODIAN CIRCUS: USD 45, min 2 pax

Experience Cambodia’s artistic heritage with a 1-hour performance of acrobatics, aerial ballet, mime, and storytelling at the Phare Cambodian Circus. This contemporary show, run by an NGO supporting disadvantaged youth, blends modern artistry with traditional Khmer stories and music.

Please note: The show runs from 7:30 PM to 9:00 PM.

Remark: Advance Booking Required

DAY 9 - SIEM REAP - FULL DAY ANGKOR TEMPLE TOUR (B/L/-)

After breakfast, explore the iconic temples of Angkor. Begin at Angkor Wat, the largest and best-preserved Khmer temple, renowned for its intricate carvings and grand architecture. Cross its vast moat and admire the 1,700 Apsara sculptures and the Churning of the Ocean of Milk bas-relief. Continue to Ta Prohm, where towering trees intertwine with ancient ruins. After a lunch break, visit Angkor Thom, entering through the monumental South Gate. Explore the Terrace of the Elephants, Terrace of the Leper King, and the mysterious Bayon Temple with its enigmatic stone faces. Return to your hotel and enjoy the evening at leisure.

Overnight in Siem Reap

Please note: The tour operates from 8:00 AM to 4:00 PM

Optional: MAGNIFICENT SUNRISE AT ANGKOR WAT: USD 55, min 2 pax

Rise early for a sunrise visit to Angkor Wat. Your guide will take you to prime photo spots and lead a peaceful walk around the temple (exterior only) in the soft morning light, offering a serene experience.

Please note: The tour runs from 5:00 AM to 7:30 AM.

DAY 10 - SIEM REAP - FULL DAY BANTEAY SREI TEMPLE AND TONLÉ SAP LAKE (B/L/-)

After breakfast, visit Banteay Srei, the “Citadel of Women,” celebrated for its exquisite red sandstone carvings. Continue to Preah Dak village to observe traditional craft weaving, sample local treats like Num Tnot (palm sugar cake), and see rice noodle production. After lunch in Siem Reap, board a boat to explore Tonlé Sap Lake’s floating villages, where homes, schools, and markets float on Southeast Asia’s largest freshwater lake. Learn about the lake’s ecosystem and resilient communities. Return to your hotel for the evening.

Overnight in Siem Reap

Please note: The tour operates from 8:00 AM to 5:00 PM

Optional: APSARA DANCE & TRADITIONAL CAMBODIAN DINNER: USD 50, min 2 pax

Enjoy a mesmerizing Apsara dance performance with vibrant costumes and graceful choreography, paired with a flavorful buffet of authentic Cambodian cuisine.

Please note: The tour runs from 7:00 PM to 9:00 PM

DAY 11 - SIEM REAP – PHOENIX(BY FLIGHT) (B/-/-)

Bid farewell to Cambodia, carrying unforgettable memories of your Vietnam and Cambodia adventure. After breakfast, check out and transfer to Siem Reap Angkor International Airport for your flight home.

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Flower Garden (Hanoi)
Our Rating :
Local Rating :
Accommmodation Type : Superior

Located in the most ancient part of Hanoi - the capital of the Vietnam, Flower Garden Hotel offers you an exquisite stay in an elegant and stylish environment. At Flower Garden Hotel, both business and leisure guests are treated to friendly and personalized service and are assured of serene and restful accommodation in a refined atmosphere. Flower Garden Hotel features' 83 spacious and well-designed rooms and suites are equipped with satellite T.V, mini bar, IDD telephone, WIFI Broadband Internet, personal safe, tea and coffee making amenities. Evening turn down and bathrooms are among the inherent little touches designed to accommodate the most recent advances in technology, which enjoyed by the Flower Garden Hotel's guests.

Central Palace Hotel (Saigon)
Our Rating :
Local Rating :
Accommmodation Type : Superior

Offering an outdoor pool and views of the city, Central Palace Hotel is set in Ho Chi Minh City, 200 m from Reunification Palace. The hotel has a terrace and fitness center, and guests can enjoy a meal at the restaurant. Free private parking is available on site.

Every room includes a flat-screen TV with cable channels. Some rooms have a seating area to relax in after a busy day. You will find a kettle in the room. The rooms are equipped with a private bathroom equipped with a bath or shower. For your comfort, you will find bathrobes and slippers. Central Palace Hotel features free WiFi throughout the property.

Angkor Paradise Hotel (Siem Reap )
Our Rating :
Local Rating :
Accommmodation Type : Superior

Showcasing an outdoor pool and spa centre, Angkor Paradise Hotel is located in Siem Reap City Centre. Offering a sun terrace, guests can also enjoy a meal at the restaurant or a drink at the bar. All rooms are equipped with wooden floor and flat-screen TV with satellite channels. Air conditioning, minibar and electric kettle are included in the rooms. Private bathroom has a shower, bathrobes, bathtub, hairdryer and free bath amenities. Guests can enjoy a cup of tea at the private balcony or terrace while admiring views of pool, garden and city after busy day. Angkor Paradise Hotel operates a 24-hour front desk that provides tour arrangements, luggage storage and a business centre. Complimentary one-way pickup services from the airport or bus station are available. The resort-style Angkor Paradise Hotel is situated a 10-minute drive away from Siem Reap International Airport. It is just a few minutes walk from the Royal Residence, the National Museum, the lively Pub Street, the bustling Night Market and the famous Old Market (Phsar Chas). The UNESCO World Heritage Site of Angkor Wat Temple can be reached within a 15-minute drive from the property.

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5
Based on 5 reviews
EP
Verified Customer
Ewan Parker
Best Of Vietnam And Cambodia
This tour was such a great way to explore both Vietnam and Cambodia without stressing over planning everything ourselves. It started in Saigon... super lively and full of energy. The Cu Chi Tunnels were very intriguing.. it’s wild to imagine how people lived down there. One of my favorite parts was the boat ride on the Mekong River.. saw floating marktes. Hoi An was hands down the most charming place on the trip with lanterns everywhere, cute cafes and lovely shopping.. I bought silk scarves and handmade lanterns. Hanoi had a completely different vibe, like more historic and chilled. We spent a day just walking around the lakes and old town. Ha Long Bay was unforgettable.. saw limestone cliffs, wow! The Cambodia part was shorter but still amazing. Angkor Wat and Angkor Thom were mind-blowing.. Overall this tour was well and everything from the hotels to the food and transport was taken care of. It’s a lot to fit in but if you’re looking for an adventure across two beautiful countries.
17 June, 2025
A
Verified Customer
Anonymous
Best Of Vietnam And Cambodia
Indus does it again with a stellar trip in Vietnam and Cambodia. Great itinerary (Ho Chi Min cityu and Mekong Delta, Hoian, Hue, Hanoi, Siem Reap). Outstanding accomodations. This is our fourth Indus trip amd we have two more already scheduled. They work with great tour operators and the trip is end to end great.
06 March, 2025
LBN
Verified Customer
Laura B Nicola
Best Of Vietnam And Cambodia
This was my third international trip with Indus. I love this travel company! Every day in Vietnam and Cambodia was beautifully planned and organized, and I always felt safe. The tour guides were super knowledgable and genuine. There is high attention to detail, and the quality of transportation and hotels are top notch. I highly recommend travelling with Indus!
29 April, 2024
MA
Verified Customer
Matthew Attanasia
Best Of Vietnam And Cambodia
Please see above.
12 August, 2022
JR
Verified Customer
James Rooney
Best Of Vietnam And Cambodia
Good, fun tour. All the guides and drivers were nice, caring and professional. The tour was always on time each day. Small group. 7 total people. Good value for money paid. I booked my own airfare and met the tour the first day doing the land only option. Not one problem the whole trip. Hotels were nice enough. All were clean and close to the nightlife. I liked the itinerary and felt I saw all the sites I had to see. Also felt I had enough free time to do my own thing. Unsure why I read terrible reviews of this company online. I had a great time and would use them again. Thanks Indus!
14 November, 2019

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Your Destination Guide: Visas & Helpful Tips

Please refer to the following link(s) for important information about your specific destination.
Vietnam | Cambodia

SHOULD I GET TRAVEL INSURANCE?

Click here to check our recommended travel protection plan.

IS THIS A CHILD FRIENDLY TOUR? ARE THERE ANY RESTRICTIONS?

All children under 18 must be accompanied by an adult. Minimum age for children on escorted tours is 8. Minimum age on Safaris is 8. Minimum age for game drives in Kruger National Park (South Africa) is 12. Minimum age for Uganda programs is 15.

Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be travelling with an adult other than his/her parents, or with only one parent, a notarized letter, granting authorization to travel, including the dates of travel should be carried.

I AM A SINGLE TRAVELER. SHOULD I PAY A SINGLE SUPPLEMENT?

We offer many Solo-Friendly trips with no mandatory single supplement. For all other tours, a single supplement will apply for solo travelers.

For the rates on these tours, please refer to the Price and Dates section on each tour page.

WHAT ARE THE IMPORTANT FACTORS TO KNOW BEFORE TRAVELING TO A DESTINATION?

Please refer to the following link(s) for important information about your specific destination.
Vietnam | Cambodia

Frequently Asked Questions Book Now!

PERSONAL ACCOUNTS

How do I book a tour with Indus Travels?

You can review How to Book a Tour page for more details.

How do I create an Indus Account?

Go to our website and click on the register button found on the upper right hand side to create your Indus Travel account and start booking tours! 

If I don't remember my password, how do I log in?

Click the Forgot Password? link in the login form and it will lead you to a form to change your password. Simply enter your registered email address and you will be emailed a link to reset your password. 

How do I view my invoice?

You will not be able to access your invoice immediately upon booking. You will be notified by email when it is available for you, normally within 48 business hours of booking. You can find your invoice and all other details of the tours you booked by logging on to your account and going to the Tour Booking History page.


PAYMENT PROCEDURE

How do I make payment online?

Simply login to your Indus Travel account, go to your tour of choice and click on Book Now. You will then confirm the details and your preferences about the tour and finally pay through our secure online payment platform. 

What forms of payment does Indus Travel accept?

We accept US & CA Dollar check, bank check, money order, direct deposits, wire transfer, Visa, and Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned checks.

Where do I mail a cheque?

Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd and mailed to:
233 - 11951 Hammersmith Way,
Richmond, BC, V7A 5H9,
Canada

When is my final payment due?

Your exact final payment date is indicated on your invoice which may be viewed by signing into your account. In general, the final payment is due 90 days prior to departure with some exceptions where payment is due earlier (All tours including cruise final payment is due 120 days before departure).

How much is my final payment?

The amount of your final payment will be noted on your invoice and can be accessed by logging into your account online.

Can I send a bank cheque or money order?

Yes. Indus accepts US & CA Dollar cheque, bank cheque, money order, direct deposits, wire transfer, Visa & Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned cheques.

To whom should I write the cheque?

Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd.

Can I pay with a debit card?

No. Indus does not accept payments with Debit card.

How do I know if Indus received my payment?

You will be notified by email that your payment was received and applied to your reservation. You may also access your reservation by logging into your account online


TRAVEL DOCUMENTS

When will I receive my e-Documents?

Once final payment has been received and processed, documents will be sent via email approximately 21 days prior to the beginning of your tour services.

Can I get paper documents?

Paper documents may be sent upon passenger request. There is a shipping and handling fee of $30 for each set of paper documents: These paper documents will be delivered between 14-21 business days prior to the beginning of your tour. In some instances, a paper voucher/ticket is required by our vendor. In these instances, the costs for shipping and handling will be shouldered by Indus Travels.

How do I access and print my documents?

Your documents may be accessed by logging into your Indus Travel account and checking your Tour Booking History. 

Do I receive anything else with my e-documents?

Indus e-document package includes all local contact details, daily itinerary, airline e-ticket information, service vouchers, and travel tips which should be everything you require to go on your trip. 

How do I know where to find my airline ticket?

With a few exceptions, international airline tickets are issued electronically. The airline confirmation number and ticket numbers stated in your documents represent your airline "ticket(s)." Some domestic Arline tickets which can only be issued at destination will be given to you upon your arrival in the local destination.


ENTRY VISAS

If I need one, who is responsible to obtain my visa?

You are responsible for obtaining the proper travel documents for the destinations on your itinerary, including having a passport that is valid for at least 6 months before the date of departure and a visa if required. Please check the Visa section in the Know Before You Go document for the countries you will be visiting. 

Please note: Passengers who are not U.S. or Canadian citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa.

How do I know if I need a visa?

Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.

How do I obtain a visa?

A visa may be obtained by using a visa service or by contacting the embassy or consulate of the nation you are visiting prior to departing from your home country.

Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.

How much does a visa cost?

There will be different costs that will be specific per embassy/consulate and whether you have used a visa service or not. These costs often change with little notice. We recommend that you contact the appropriate embassy or consulate directly for the most up to date information.

You may find the contact information for consulates/embassies in the Visa section of the Know Before You Go document available for the country you will be visiting.


OPTIONAL TOURS & ACTIVITIES

What are optional sightseeing tours?

Optional tours are offered to travelers interested in additional experiences, sightseeing, meals or activities to supplement the included components of our tours. You may choose to participate in some, all or none of the optional tours which are priced individually. Complete descriptions and prices for each optional tour are listed on the itinerary section of the tours on our website. 

When can I add optional tours?

Optional tours are available for purchase any time up to 45 days before departure.

Can I purchase optional tours locally?

Yes. When traveling on an escorted tour, optional tours may be purchased locally from the Tour Manager. However, Indus cannot guarantee the rate and availability of these services when purchased locally. Please note that tours purchased locally are subject to current exchange rates and may cost up to 10% more.

Can I add optional tours for only select individuals on my reservation?

Yes. For assistance on this matter, please contact Indus Travel sales and reservations staff.


TRAVEL INSURANCE & COVERAGE

What coverage does Travel Insurance provide?

For complete details on Travel Insurance, check our Travel protection page.

When can I purchase Travel Insurance?

American Residents can purchase Trawick Insurance with us at the time of booking or anytime prior to departure. After booking, Canadian Residents will receive an email with a referral to TuGo Insurance which can be purchased anytime prior to departure.

When is Travel Insurance active?

Travel Protection coverages will take effect on the later of 1) the date the plan payment has been received by the Policyholder; 2) the date and time you start your Covered Trip; or 3) 12:01 A.M. Standard Time on the Scheduled Departure Date of your Covered Trip.

I need to cancel my trip and have not purchased insurance, what do I do?

Penalties for cancellation will depend on the tour you have purchased and how close to departure you are at the time of cancellation. For more information, visit our terms and conditions.


INTERNATIONAL AND DOMESTIC FLIGHTS

Why is it important that I give my name as it appears on my passport when booking a tour? 

Due to increased travel security and policies around the world, it is now a requirement that your airline ticket matches your first and last name exactly as it reads on your passport. Please note that any changes to the details of your air booking, could be subject to a change fee, penalties or cancellation.

Can I reserve a seat assignment?

For our packages that include flights, we do not usually assign seats. In most cases, you can request specific seats, but this may incur a small fee payable to the airline. For more information, contact our sales and reservations staff.

Once confirmed, are airlines seats always guaranteed?

In most cases, seat assignments are firm. However, airlines may sometimes reassign seats for operational reasons. This often happens at the last moment and is controlled by airline staff, with Indus Travel not being notified. Passengers are encouraged to reconfirm their seat assignments and any other special requests directly with their airline prior to departure.

Should I check-in online?

It always recommended and more convenient to check in online. It will shorten your waiting time at the airport, secure your seat assignments and other reservations.

Can I request a special meal on the flight?

Requests may be made for special meals. These requests will be sent on your behalf to the airline so long as Indus receives these request prior to your documents being issued. The availability of special meals will be based upon the specific airlines and will be at their discretion.

Can I use my frequent flier miles?

Accrued frequent flier miles cannot be used toward the purchase of Indus Travels’ airfare or used for class upgrades. However, airfare purchased through Indus Travels may qualify to earn you additional miles.


AIRPORT PROCEDURES

What is required when I check-in?

Ticketed passengers must show correct identification at check-in. Children must have a parent present at check-in and all tickets must be in each passenger's name.

What is required with International travel?

An international trip may require valid travel documents such as passport, visa, re-entry permit, health certificate, inoculation record, a ticket for the return journey or continuance of your trip, or ANY combination thereof. Passengers are responsible for the proper documentation. Concerns about the required travel documents may be resolved by contacting the appropriate consulate or embassy.

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