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East African Explorer with Serena Lodges

Immerse yourself in the ancient culture, teeming with a range of birds and wildlife species, which includes the Big 5 and enjoy your stay in East Africa’s Serena lodges!

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Price From
$7599
Price Per Day
$543
Duration
14 Days
Ratings
5/5
Avg. Group Size
6
Comfort Level
EASY Icon Easy Tours are accessible for all travelers. There will be limited periods of standing or walking during sightseeing excursions as pre-booked transportation will take passengers between destinations.

ABOUT THIS TRIP

Head on the ultimate wildlife adventure with exhilarating game drives through Africa’s most legendary national parks on this 14-day safari tour of Kenya and Tanzania! You will stay in some of the most comfortable and extravagant safari lodges in East Africa. Your journey will begin in Nairobi, the wildlife capital of the world and the capital city of Kenya. You will set out to explore the Masai Mara National Reserve, known for its incredible game-viewing opportunities and traditional Masai villages. Drive through the Rift Valley to visit Lake Nakuru, where you can see cape buffalos, black and white rhinos, and endangered Rothschild Giraffes roaming around in their natural habitats. Explore Amboseli National Park, where over one thousand elephants will come to life before you cross the border into Tanzania to explore the beautiful plains and exotic plantations of Tarangire National Park. Later visit Lake Manyara National Park. This is an excellent place to see exotic species of birds or flocks of pink flamingos. Head on a game drive through Serengeti National Park, a magical wildlife haven, and an excellent place to search for the Big Five. Visit the Ngorongoro Crater to see the fascinating species of wildlife in the world’s largest intact volcanic caldera. From there you will make your way back to Arusha, where your safari tour of East Africa will come to an end!

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12 NIGHTS
Superior Accommodation
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35 MEALS
Full Board Meal Plan in Lodges
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TRANSPORT
Deluxe AC Vehicle
4x4 Safari Vehicle
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FLIGHTS
International Flights Included

  • Overview
  • Price & Dates
  • Itinerary
  • Accommodation
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  • FAQ
  • Similar Packages
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STYLE
Escorted Tour | Ultra Small Group
TOUR HIGHLIGHTS
  • Search for the Big Five from your safari land cruiser with game drives through Kenya and Tanzania 
  • Enjoy several nights’ accommodation staying in the most comfortable and luxurious safari lodges 
  • Discover one of the best wildlife reserves in the world with the Masai Mara in Kenya 
  • Wonder at the incredible views of Mount Kilimanjaro while game viewing in Amboseli Park 
  • Come face-to-face with unusual tree-climbing lions and vast elephant herds in Lake Manyara Park 
  • See the Great Migration come to life to spot the African Big Five in Serengeti National Park 
  • Explore the Ngorongoro Crater, a wildlife haven filled with exotic species of African animals
INCLUSIONS
  • 12 nights’ accommodation on a twin sharing basis at listed Superior hotels/lodges or similar
  • Daily breakfast at the lodges
  • 12 lunches at the lodges
  • 11 dinners at the lodges
  • ½ litre bottled mineral water per person per day during game drives
  • Meet and greet in Nairobi Airport
  • Game drives as per the itinerary in 4x4 vehicles on sharing basis
  • All Transportation in AC 4x4 vehicles on sharing basis
  • Transfer between Kenya and Tanzania in a coach or safari bus
  • Services of a bilingual English-speaking driver-guide
  • Sightseeing as per the itinerary
  • All park entrance fees in Kenya and Tanzania
  • International roundtrip airfare from various gateways
  • All air taxes
  • All applicable local taxes
EXCLUSIONS
  • Items of a personal nature, tips, and gratuities
  • Visa fees, if applicable
  • Optional tours
  • Arrival and departure transfers for land only passengers
  • Baggage fees may apply and vary by carrier
  • Items not mentioned as included
  • Potential Masai Mara Community and Bed Levy Fees of USD 80 per person/night (To be confirmed at the time of final payment)

East African Explorer with Serena Lodges

Prices for this tour are per person, based on a twin / double room sharing basis. 

Single supplement is available, starting at USD 1099 per person.

Please note that children under 8 years old are not permitted in this tour

East African Explorer with Serena Lodges Book Now!

DAY 1 - USA/CANADA — NAIROBI

Today you will make your own way to the gateway international airport to check-in for your overnight flight to Nairobi, the capital city of Kenya. Enjoy inflight meals and services onboard.

Overnight Onboard Flight

DAY 2 - NAIROBI (ARRIVAL) (-/-/-)

Welcome to Nairobi! Upon arrival at Jomo Kenyatta International Airport, you will be met and transferred to your hotel. Spend the rest of the day at leisure to explore this fascinating city. Nairobi is not only deemed the wildlife capital of the world, but it is one of the fastest-growing metropolises in all of Africa. You can see lions, zebras, and giraffes in the city as it is filled with national parks and wildlife reserves that are waiting to be explored. Or, in the case of an early morning arrival, you may join any of our optional tours. You will spend the night in the 5-star Nairobi Serena Hotel, regularly voted the “Best Hotel in Nairobi” by international travel magazines and airlines. You can go swimming in the outdoor pool or play a round of golf at the club.

Overnight in Nairobi

Optional: Half Day Out of Africa Excursion : USD 125, min 2 pax

Follow in the footsteps of Karen Blixen as you travel towards the Ngong Hills. You will feel swept immediately onto the film set of Out of Africa the moment you arrive. The old colonial farmhouse is simple, housing a few items that Karen Blixen chose and once enjoyed herself. There are also the colorful gardens to explore, where several old coffee machines have laid untouched for decades. From here you will visit the Giraffe Centre, where the highly endangered Rothschild giraffe lives in peace. With an elevated viewing of the feeding platform, this tour is a wonderful option for children.

Tour Departs: 08:30 – 09:00 or 14:00 – 14:30

Tour Ends: 12:30 or 18:00

Meeting Point: From your Nairobi hotel or city centre

Optional: Daphne Sheldrick’s Elephant Orphanage Excursion: USD 280, min 2 pax

Travelers will be transferred to Eka Hotel for breakfast on their own arrangements. From there, they will continue with the excursion. Depart to Daphne Sheldrick Elephant Orphanage, situated on the outskirts of Nairobi (approximately a 45-minute drive). This Sanctuary is run by Daphne Sheldrick and is set on the grounds of her house. Here, you will see the orphaned animals and meet the people who handle and care for them. This is a fascinating excursion and the team running the orphanage will always be happy to answer any questions visitors have to ask. Upon completion, return to hotel or city centre by approx. 12:45 PM (lunch will not be included). It is suggested that due to demand, visits should be pre-booked. At certain times there may not be any animals in care. Visiting times are limited to approximately one hour and are between 11:00 AM and 12:00 PM daily.

DAY 3 - NAIROBI — MASAI MARA NATIONAL RESERVE (B/L/D)

After breakfast, you will depart Nairobi and make your way towards the Masai Mara, a key highlight of Kenya vacation packages. This is one of the best places in the world to see the Great Migration take place, as millions of animals make their way from Tanzania to Kenya every year in search of food and water as the seasons start to change. Spend the day driving down the long road, passing by acres of wheat and barley to this legendary national reserve, which is teeming with wildlife. You will arrive just in time for lunch, after which you will set off for your first official game drive. See how a whole host of wildebeests, zebras, and gazelles cross the Mara River as you fend off crocodiles in the process. This will be a phenomenal experience you must not miss — especially during the peak season! After your game drive, you will return to your lodge as the sun sets over the sky. Spend the next couple of nights in the Mara Serena Safari Lodge, situated in the heart of the Mara Triangle. Take in the incredible views of the savannah from your safari lodge,e which sits high on a bush-cloaked hill as you sip on some fresh fruit juice, refreshing cocktails, fine wines, strong spirits, or tasty liqueurs.

Overnight in the Masai Mara National Reserve Area

DAY 4 - MASAI MARA NATIONAL RESERVE (B/L/D)

Following an early morning breakfast, head out for an exhilarating game drive. Spend the first part of your day searching for some of Africa’s greatest predators, where lions, leopards, rhinos, buffalos, elephants, wildebeests, impalas, and many more fascinating creatures can be found roaming around the lands. After this incredible experience, you will return to your camp in the mid-morning. Top the morning off by fueling up with a delicious “Bush Breakfast” by the Mara River Hippo Pools. Say “Jambo” (hello) to the chefs and Masai warriors as they welcome you to a wonderful breakfast buffet of cold cuts, fruits, cereals, and hot dishes with eggs made to your specifications. The hippos will keep you company and only say “Kwaheri” (goodbye) after you have had enough. After a delicious lunch (and perhaps a siesta), set out for another game drive and visit the Masai Village, where you will get the opportunity to learn about the local tribes and the traditional ways of life. Return to your beautiful lodge later on as the sun sets.

Overnight in the Masai Mara National Reserve Area

DAY 5 - MASAI MARA – LAKE NAKURU – LAKE ELMENTEITA (B/L/D)

Leaving the Masai Mara after breakfast, you will travel across the ‘breadbasket’ of Kenya, where acres of wheat and barley are scattered across the land as you make your way up north to Narok — the district headquarters of this part of Maasailand. Drive across the vast plains of the floor of the Rift Valley, keeping an eye out for herds of giraffes and gazelles as you head up the Mai-Mahiu. You will arrive at your destination around midday. Once you are in the park, view the game en route to the lodge. Following lunch, you will set out for an exhilarating game drive, before you return to your lodge as the sun sets. The National Park, known for its abundance of birdlife, offers a wonderful possibility to see flocks of flamingos as thousands or millions of them reside in the area. The Park is also home to Black and White Rhinos as well as the endangered Rothschild Giraffe. You will spend the night in the extravagant Elementaita Serena Camp, situated on the shores of the sapphire-blue lake, where you will find a fascinating mix of modern luxury and aristocratic elegance.

Overnight in the Lake Elmenteita Serena Camp

DAY 6 - LAKE ELMENTEITA — AMBOSELI NATIONAL PARK (B/L/D)

Following an early morning breakfast, you will make your way to Lake Naivasha for a scenic boat ride. This beautiful freshwater lake attracts an abundance of animals including monkeys, antelopes, buffalos, warthogs, and giraffes, paired with over 400 species of birds. If you are lucky, you might be able to see some of these fascinating creatures up close! From there you will leave the Rift Valley behind as you travel to Nairobi for an early lunch (or a picnic lunch depending on the road conditions). Make your way south towards Amboseli, where you will arrive at the lodge by late afternoon. Amboseli National Park is famous for its incredible shots of elephants and other animals nurturing one another in the foreground while the dramatic peak of Mount Kilimanjaro, the tallest mountain in Africa, rises in the background. This landscape is a photographer's dream — and it will be all yours to take in! Enjoy a couple of nights’ accommodation in the Amboseli Serena Safari Lodge, an extravagant 5-star lodge set against the backdrop of Mount Kilimanjaro, surrounded by giant Acacia trees and breathtaking gardens where you can see plenty of animals pass by!

Overnight in the Amboseli National Park Area

DAY 7 - AMBOSELI NATIONAL PARK (B/L/D)

Today you will set out for a full-day game drive through Amboseli National Park, with a stop for a picnic lunch. This National Park has so much to offer visitors, between the breathtaking views of Kilimanjaro and the picturesque plains and wetlands. The rich variety of wildlife you might come across includes giraffes, zebras, cheetahs, and hundreds of species of birds. This is also the best place on the planet to get up close to free-ranging elephants! The western section is dominated by the vast Lake Amboseli, which is dry outside of the rainy season. You will return to the lodge in the late afternoon, where you may rest and relax in your room or spend some time by the pool before dinner.

Overnight in the Amboseli National Park Area

DAY 8 - AMBOSELI – ARUSHA – TARANGIRE NATIONAL PARK (B/L/D)

In the morning after breakfast, continue your journey southwest to cross the border into Tanzania. Make your way over to Arusha, where you will have lunch. After lunch you depart Arusha and pass through the Maasai Steppe filled with many picturesque African villages as well as maize, coffee, and banana plantations. At the town of Makuyuni continue to Tarangire National Park Gate to clear formalities. Enter the park and begin exploring and game viewing as you continue to your lodge arriving for dinner.

Overnight in the Tarangire National Park

DAY 9 - TARANGIRE NATIONAL PARK - LAKE MANYARA NATIONAL PARK (B/L/D)

After breakfast, board your safari vehicle for game viewing within the park in search of its large lion prides and elephant herds. Drive through the baobab tree lined park and explore the silale swamp. Return to your lodge for lunch. Afternoon drive north through the park and to the town of Makuyuni where you continue the journey through a scenic escarpment that brings you to your lodge, perched on the edge of the Rift Valley with stunning views over the distant Lake Manyara

Overnight in the Lake Manyara Serena Lodge

DAY 10 - LAKE MANYARA NATIONAL PARK - SERENGETI NATIONAL PARK (B/L/D)

Enjoy your breakfast you will head on a game drive through Lake Manyara National Park that will take you back to the lodge for lunch. Leaving Lake Manyara behind, the journey continues Northwest across the stunning hilly countryside of the highlands which is filled with wheat and coffee plantations, and then into the Ngorongoro Conservation Area. From here lie the vast plains of the Serengeti, where you begin spotting wildlife as you approach the entrance gate. Complete the formalities and enter the park with game viewing en route to the lodge arriving for dinner.

Overnight in the Serengeti National Park Area

DAY 11 - SERENGETI NATIONAL PARK (B/L/D)

Today, enjoy breakfast followed by exhilarating morning and afternoon game drives through Serengeti National Park. Serengeti is a UNESCO World Heritage Site, which has in recent times been declared a Worldwide Wonder. This fascinating site is undoubtedly one of the most famous wildlife sanctuaries in the world. Serengeti National Park is located approximately 320 kilometers to the northwest of Arusha, sitting in a high plateau between the Ngorongoro highlands and the Kenya-Tanzania border. The park almost stretches to Lake Victoria to the west, covering a total area of 14,763 square kilometers. Appropriately named the “endless plains” by the Maasai people, you will discover the immensity of the Serengeti as you enter the southeastern plains of the park.

Overnight in the Serengeti National Park Area

DAY 12 - SERENGETI NATIONAL PARK - NGORONGORO CRATER (B/L/D)

After an early breakfast, you will depart Serengeti and travel to Ngorongoro with a picnic lunch stop along the way, where you will get the opportunity to see wildlife roaming through the vast plains of the Serengeti. Discover the lush forest areas which are inhabited by monkeys and elephants, and the lake area, where you may see pink flamingos and open savannahs were lions hunt for food. Later, a picnic lunch will be served in the crater. From there you will continue to your lodge, set high on the rim of Ngorongoro Crater, where you will arrive in time for dinner. You will stay at the Ngorongoro Serena Lodge for the next couple of nights, built from the stones of the nearby river and cloaked in indigenous vines, styled with prehistoric cave paintings, and flaming torches.

Overnight in the Ngorongoro Area

DAY 13 - NGORONGORO CRATER (B/L/D)

After an early breakfast, you will set out to explore the Ngorongoro Crater, which is commonly referred to as the world’s largest natural wildlife arena. Prepare to drive to the crater entry gate and descend with a picnic lunch through the early morning mists and 2,000 feet into the crater. A UNESCO-protected World Heritage Site and an International Biosphere Reserve; the Ngorongoro Crater is the world’s largest intact volcanic caldera. The craters of the Ngorongoro are preserved entirely for wildlife, while the rest of the Conservation Area is shared by wildlife, people, and livestock. Due to its great size and rich diversity, the floor of the crater is comprised of several distinct areas, ranging from forests, swamps, lakes, and springs to open grasslands and sandy dunes. You will set out for a truly unique wildlife experience. Return to your lodge in the late afternoon.

Overnight in the Ngorongoro Area

DAY 14 - NGORONGORO COSERVATION AREA - JRO AIRPORT – USA/CANADA (B/L/-)

After breakfast, you will depart Ngorongoro and continue your journey northeast to Arusha. Upon arrival in Arusha, you will be provided lunch and transferred to the Kilimanjaro Airport to board your international departure flight home.

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Nairobi Serena Hotel (Nairobi)
Our Rating :
Local Rating :
Accommmodation Type : Superior

Justly famed for its exceptional standards of efficiency, service, and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the ‘Leading Hotels of the World' group and is consistently voted ‘Best Hotel in Nairobi' by airlines and international travel magazines alike. Despite its pivotal central hotel location in Nairobi, Kenya; the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities.

Mara Serena Safari Lodge (Masai Mara)
Our Rating :
Local Rating :
Accommmodation Type : Superior

Located at the very centre of the famous ‘Mara Triangle' of the world-renowned Masai Mara National Reserve, the Mara Serena Safari Lodge is the ultimate safari destination. Set high on a bush-cloaked hill with long views over the savannah and down to the winding coils of the hippo-filled Mara River, it stands centre-stage to one of Africa's most dramatic wildlife arenas, with a ringside seat for the ‘greatest wildlife show on earth, the legendary migration of the wildebeest.

Elmenteita Serena Camp (Lake Nakuru)
Our Rating :
Local Rating :
Accommmodation Type : Superior

Uniquely situated on the shoreline of sapphire-blue Lake Elmenteita where hundreds of thousands of birds congregate, the small and exclusive Lake Elmenteita Serena Camp in Kenya opened in July 2011. This area of breathtaking beauty, also home to many rare species of animals, is less than two hours' drive from Nairobi and just a short distance to the famous Flamingo filled Lake Nakuru. Evocatively styled to echo the area's rich history, our safari camp blends aristocratic elegance with modern luxury and will offer cuisine and service of fittingly high standards.

Amboseli Serena (Amboseli )
Our Rating :
Local Rating :
Accommmodation Type : Superior

Set against the magnificent backdrop of Africa's highest mountain, the glittering Mount Kilimanjaro, Amboseli Serena Safari Lodge enjoys a uniquely privileged position at the heart of this world-famous national park. Secluded within a grove of acacia trees, the lodge looks out over the golden savannah plains, with uninterrupted views of the mountain itself. Close by are a series of emerald green swamps, which are fed by the melting snows of Kilimanjaro. Amboseli Serena Safari Lodge is located within Amboseli National Park, which lies approximately 250 kilometres from Nairobi and close to the Tanzanian border.

Lake Manyara Serena Safari Lodge (Manyara)
Our Rating :
Local Rating :
Accommmodation Type : Superior

Standing high on the edge of a towering terracotta escarpment with panoramic views over the glittering alkaline waters of Lake Manyara, Lake Manyara Serena Safari Lodge offers a unique blend of tranquillity, wildlife discovery, and ornithological richness. The unprecedented range of high-adventure sports, meanwhile, include mountain biking, canoeing and forest walks, while cultural choices include tours of the neighbouring villages and dance displays by the local Iraqw and sukuma people.

Tarangire Sopa Lodge (Tarangire)
Our Rating :
Local Rating :
Accommmodation Type : Superior

Hidden among the kopjes, lies Tarangire Sopa Lodge, surrounded by ancient baobab trees. It is the home of the greatest concentration of elephants in Africa, and other game including the elusive leopard. Over 400 bird species can be spotted here as well. With water constantly available in the area, the greenery is lush providing a wonderful contrast to the burnt ground.

Serengeti Serena Lodge (Serengeti)
Our Rating :
Local Rating :
Accommmodation Type : Superior

Set high on the saddle of a tree-clad ridge, commanding panoramic views across the Serengeti, this lodge is the ultimate fusion of traditional African architecture and world-class style. Winner of numerous awards from the world travel press, it is perhaps the finest venue the Serengeti has to offer.

Ngorongoro Serena Lodge (Ngorongoro)
Our Rating :
Local Rating :
Accommmodation Type : Superior

Regularly voted one of the best hotels in the world, this unique lodge in Tanzania clings to the rim of the magnificent Ngorongoro Crater, the largest and most perfect volcanic crater on Earth. Long and low, the lodge is built from local river stones and camouflaged with indigenous vines. Designed to blend completely into the landscape, it is entirely invisible from the floor of the Crater 600 metres below.

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Your Destination Guide: Visas & Helpful Tips

Please refer to the following link(s) for important information about your specific destination.
Kenya | Tanzania

SHOULD I GET TRAVEL INSURANCE?

Click here to check our recommended travel protection plan.

IS THIS A CHILD FRIENDLY TOUR? ARE THERE ANY RESTRICTIONS?

All children under 18 must be accompanied by an adult. Minimum age for children on escorted tours is 8. Minimum age on Safaris is 8. Minimum age for game drives in Kruger National Park (South Africa) is 12. Minimum age for Uganda programs is 15.

Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be travelling with an adult other than his/her parents, or with only one parent, a notarized letter, granting authorization to travel, including the dates of travel should be carried.

I AM A SINGLE TRAVELER. SHOULD I PAY A SINGLE SUPPLEMENT?

We offer many Solo-Friendly trips with no mandatory single supplement. For all other tours, a single supplement will apply for solo travelers.

For the rates on these tours, please refer to the Price and Dates section on each tour page.

WHAT ARE THE IMPORTANT FACTORS TO KNOW BEFORE TRAVELING TO A DESTINATION?

Please refer to the following link(s) for important information about your specific destination.
Kenya | Tanzania

Frequently Asked Questions Book Now!

PERSONAL ACCOUNTS

How do I book a tour with Indus Travels?

You can review How to Book a Tour page for more details.

How do I create an Indus Account?

Go to our website and click on the register button found on the upper right hand side to create your Indus Travel account and start booking tours! 

If I don't remember my password, how do I log in?

Click the Forgot Password? link in the login form and it will lead you to a form to change your password. Simply enter your registered email address and you will be emailed a link to reset your password. 

How do I view my invoice?

You will not be able to access your invoice immediately upon booking. You will be notified by email when it is available for you, normally within 48 business hours of booking. You can find your invoice and all other details of the tours you booked by logging on to your account and going to the Tour Booking History page.


PAYMENT PROCEDURE

How do I make payment online?

Simply login to your Indus Travel account, go to your tour of choice and click on Book Now. You will then confirm the details and your preferences about the tour and finally pay through our secure online payment platform. 

What forms of payment does Indus Travel accept?

We accept US & CA Dollar check, bank check, money order, direct deposits, wire transfer, Visa, and Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned checks.

Where do I mail a cheque?

Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd and mailed to:
233 - 11951 Hammersmith Way,
Richmond, BC, V7A 5H9,
Canada

When is my final payment due?

Your exact final payment date is indicated on your invoice which may be viewed by signing into your account. In general, final payment is due 75 days prior to departure with some exceptions where payment is due earlier.

How much is my final payment?

The amount of your final payment will be noted on your invoice and can be accessed by logging into your account online.

Can I send a bank cheque or money order?

Yes. Indus accepts US & CA Dollar cheque, bank cheque, money order, direct deposits, wire transfer, Visa & Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned cheques.

To whom should I write the cheque?

Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd.

Can I pay with a debit card?

No. Indus does not accept payments with Debit card.

How do I know if Indus received my payment?

You will be notified by email that your payment was received and applied to your reservation. You may also access your reservation by logging into your account online


TRAVEL DOCUMENTS

When will I receive my e-Documents?

Once final payment has been received and processed, documents will be sent via email approximately 21 days prior to the beginning of your tour services.

Can I get paper documents?

Paper documents may be sent upon passenger request. There is a shipping and handling fee of $30 for each set of paper documents: These paper documents will be delivered between 14-21 business days prior to the beginning of your tour. In some instances, a paper voucher/ticket is required by our vendor. In these instances, the costs for shipping and handling will be shouldered by Indus Travels.

How do I access and print my documents?

Your documents may be accessed by logging into your Indus Travel account and checking your Tour Booking History. 

Do I receive anything else with my e-documents?

Indus e-document package includes all local contact details, daily itinerary, airline e-ticket information, service vouchers, and travel tips which should be everything you require to go on your trip. 

How do I know where to find my airline ticket?

With a few exceptions, international airline tickets are issued electronically. The airline confirmation number and ticket numbers stated in your documents represent your airline "ticket(s)." Some domestic Arline tickets which can only be issued at destination will be given to you upon your arrival in the local destination.


ENTRY VISAS

If I need one, who is responsible to obtain my visa?

You are responsible for obtaining the proper travel documents for the destinations on your itinerary, including having a passport that is valid for at least 6 months before the date of departure and a visa if required. Please check the Visa section in the Know Before You Go document for the countries you will be visiting. 

Please note: Passengers who are not U.S. or Canadian citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa.

How do I know if I need a visa?

Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.

How do I obtain a visa?

A visa may be obtained by using a visa service or by contacting the embassy or consulate of the nation you are visiting prior to departing from your home country.

Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.

How much does a visa cost?

There will be different costs that will be specific per embassy/consulate and whether you have used a visa service or not. These costs often change with little notice. We recommend that you contact the appropriate embassy or consulate directly for the most up to date information.

You may find the contact information for consulates/embassies in the Visa section of the Know Before You Go document available for the country you will be visiting.


OPTIONAL TOURS & ACTIVITIES

What are optional sightseeing tours?

Optional tours are offered to travelers interested in additional experiences, sightseeing, meals or activities to supplement the included components of our tours. You may choose to participate in some, all or none of the optional tours which are priced individually. Complete descriptions and prices for each optional tour are listed on the itinerary section of the tours on our website. 

When can I add optional tours?

Optional tours are available for purchase any time up to 45 days before departure.

Can I purchase optional tours locally?

Yes. When traveling on an escorted tour, optional tours may be purchased locally from the Tour Manager. However, Indus cannot guarantee the rate and availability of these services when purchased locally. Please note that tours purchased locally are subject to current exchange rates and may cost up to 10% more.

Can I add optional tours for only select individuals on my reservation?

Yes. For assistance on this matter, please contact Indus Travel sales and reservations staff.


TRAVEL INSURANCE & COVERAGE

What coverage does Travel Insurance provide?

For complete details on Travel Insurance, check our Travel protection page.

When can I purchase Travel Insurance?

American Residents can purchase Trawick Insurance with us at the time of booking or anytime prior to departure. After booking, Canadian Residents will receive an email with a referral to TuGo Insurance which can be purchased anytime prior to departure.

When is Travel Insurance active?

Travel Protection coverages will take effect on the later of 1) the date the plan payment has been received by the Policyholder; 2) the date and time you start your Covered Trip; or 3) 12:01 A.M. Standard Time on the Scheduled Departure Date of your Covered Trip.

I need to cancel my trip and have not purchased insurance, what do I do?

Penalties for cancellation will depend on the tour you have purchased and how close to departure you are at the time of cancellation. For more information, visit our terms and conditions.


INTERNATIONAL AND DOMESTIC FLIGHTS

Why is it important that I give my name as it appears on my passport when booking a tour? 

Due to increased travel security and policies around the world, it is now a requirement that your airline ticket matches your first and last name exactly as it reads on your passport. Please note that any changes to the details of your air booking, could be subject to a change fee, penalties or cancellation.

Can I reserve a seat assignment?

For our packages that include flights, we do not usually assign seats. In most cases, you can request specific seats, but this may incur a small fee payable to the airline. For more information, contact our sales and reservations staff.

Once confirmed, are airlines seats always guaranteed?

In most cases, seat assignments are firm. However, airlines may sometimes reassign seats for operational reasons. This often happens at the last moment and is controlled by airline staff, with Indus Travel not being notified. Passengers are encouraged to reconfirm their seat assignments and any other special requests directly with their airline prior to departure.

Should I check-in online?

It always recommended and more convenient to check in online. It will shorten your waiting time at the airport, secure your seat assignments and other reservations.

Can I request a special meal on the flight?

Requests may be made for special meals. These requests will be sent on your behalf to the airline so long as Indus receives these request prior to your documents being issued. The availability of special meals will be based upon the specific airlines and will be at their discretion.

Can I use my frequent flier miles?

Accrued frequent flier miles cannot be used toward the purchase of Indus Travels’ airfare or used for class upgrades. However, airfare purchased through Indus Travels may qualify to earn you additional miles.


AIRPORT PROCEDURES

What is required when I check-in?

Ticketed passengers must show correct identification at check-in. Children must have a parent present at check-in and all tickets must be in each passenger's name.

What is required with International travel?

An international trip may require valid travel documents such as passport, visa, re-entry permit, health certificate, inoculation record, a ticket for the return journey or continuance of your trip, or ANY combination thereof. Passengers are responsible for the proper documentation. Concerns about the required travel documents may be resolved by contacting the appropriate consulate or embassy.

East African Explorer with Serena Lodges Book Now!

East African Explorer with Serena Lodges Book Now!

Tanzania | Spirit of Africa in 4K

East African Explorer with Serena Lodges Book Now!

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