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Discover New Zealand’s splendor on a thrilling self-drive adventure through cities, coasts, and glaciers!
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Easy Tours are accessible for all travelers. There will be limited periods of standing or walking during sightseeing excursions as pre-booked transportation will take passengers between destinations.
Set off on an unforgettable self-drive journey through New Zealand, beginning in the vibrant harbour city of Auckland, known as the “City of Sails.” Discover its unique blend of urban charm and coastal beauty before heading south through the lush farmlands of the Waikato region to Rotorua, famous for its geothermal landscapes and deep-rooted M?ori culture. Continue your adventure with a flight to Christchurch, the South Island’s gateway city, where heritage architecture meets modern creativity. From here, embark on a scenic drive across the Canterbury Plains to the breathtaking alpine region of Aoraki / Mount Cook National Park, home to the country’s highest peak and striking glacial lakes. Journey onward to Queenstown, nestled beside Lake Wakatipu and surrounded by the Remarkables mountain range, where adventure and natural beauty go hand in hand. Conclude your South Island exploration with a spectacular drive through alpine passes, lakes, and rainforest landscapes to the dramatic Fox Glacier. Wrap up your journey with a scenic return drive to Christchurch, taking in some of New Zealand’s most iconic landscapes along the way.
Prices for this tour are per person, based on a twin/double room sharing basis.
Single supplement is available, starting at USD 1749 per person.
Make your own way to your chosen airport to board your international flight to New Zealand. Enjoy inflight meals and services on your overnight flight.
Overnight Onboard Flight
Continue your overnight flight to New Zealand. Enjoy inflight meals and services.
Overnight Onboard Flight
Welcome to New Zealand! Upon arrival at the Auckland International Airport, collect your rental car at the airport, and explore the city of Auckland, New Zealand's self-proclaimed "City of Sails", which also happens to be the country's largest metro area. Resting between the Pacific Ocean and the Tasman Sea, this urban paradise has something for everyone. Surrounded by native bush, rainforests and an abundance of beaches, Auckland is a playground for both the city savvy and those with an eye for adventure. Explore the central museums and galleries on foot or take a drive through one of over 28 regional National Parks to see deserted beaches, waterfalls and native forest.
Overnight in Auckland
After breakfast, continue exploring Auckland at your own pace or you may opt for an optional sightseeing tour. Discover more of the city’s highlights including the iconic Sky Tower, waterfront precincts, and scenic viewpoints, or venture beyond the city to explore nearby islands, vineyards, or coastal landscapes.
Overnight in Auckland
Optional: Half-day Discover Auckland City Sightseeing Tour: USD 60, min 2 paxDiscover the highlights of Auckland, New Zealand’s largest city, on this engaging half-day tour led by an expert guide. Enjoy scenic drives past the Auckland Harbour and across the iconic Harbour Bridge, take in panoramic city views from the summit of Mt. Eden, and admire the beautiful coastline along Mission Bay. With convenient pick-up from selected locations and plenty of photo stops along the way, this tour offers a comfortable and efficient way to explore the city without the hassle of navigating public transport—making it ideal for first-time visitors or those short on time.
Duration: 3.5 Hrs
After breakfast at the hotel, start your journey by driving south from Auckland, which will take you past the Bombay Hills and into the rolling farmland and rich dairy pastures of the Waikato. The Bombay Hills mark the outer boundary of greater Auckland area and it's here you turn inland to central Waikato. You’ll soon go through the town of Matamata where you can visit the fully intact Hobbiton film set used in the shooting of the Lord of The Rings and Hobbit trilogies. Continuing, you’ll pass several small farming communities before telltale signs of steam and other geothermal activity signal your arrival into Rotorua.
Overnight in Rotorua
Optional: Cultural Experience & Seasonal Maori Cuisine at Te Pa Tu: USD 220, min 1 paxWhile in Rotorua, see a cultural performance and take part in a 3-course seasonal fusion feast at Te Pā Tū, featuring lesser-known delicacies. A local guide escorts you by coach to the Māori village for an immersive evening that begins with a welcome ceremony by New Zealand's indigenous people. Learn about local customs based on the Māori lunar calendar and watch a powerful display of song and dance.
Peppered with natural hot springs, boiling mud pools and steaming geysers, Rotorua sits within one of the worlds most active volcanic regions. Geothermal landmarks aside, this city of sulphur has a rich indigenous history. After breakfast, drive towards one of the Maori Villages, as Rotorua is home to several prominent Maori Tribes. Don’t forget to visit a Polynesian Spa for an invigorating soak in its natural mineral hot springs. Fans of Lord of the Rings and The Hobbit should drive to nearby Matamata and experience the actual movie set ‘Hobbiton’.
Overnight in Rotorua
Optional: Hobbiton™ Movie Set Walking Tour from Shires Rest: USD 100, min 1 paxExperience the real Middle-earth™ at the Hobbiton™ Movie Set, where, in the heart of the Waikato region, you can step into the lush pastures of the Shire™, as seen in The Lord of the Rings and The Hobbit trilogies. Fall in love with the Alexander family sheep farm, just as acclaimed director Sir Peter Jackson did, as you journey through the unequivocal beauty of the land with the mighty Kaimai Ranges towering in the distance. Your guide will escort you around the set, showing the intricate detailing, pointing out the most famous locations and explaining how the movie magic was made. You will be fully-guided around the 12-acre set: past the colourful Hobbit Hole™ doors that scatter the hillsides, before arriving at Bagshot Row™ for a glimpse of the interior of a humble Hobbit’s home. Finally, you will arrive at the world-famous Green Dragon™ Inn where you will receive a complimentary, exclusive Hobbit™ Southfarthing™ beverage to conclude your own Middle-earth™ adventure.
After breakfast, proceed to Rotorua Airport and return your rental car at the designated drop-off area. Board your flight to Christchurch. Upon arrival, pick up your rental car from the airport and begin your South Island journey. The rest of the day is free to explore Christchurch, often referred to as the “Garden City,” known for its beautiful parks and a blend of historic and modern architecture. You may choose to visit the Botanic Gardens, enjoy a relaxing punt ride on the Avon River, or explore the vibrant city centre filled with cafés, shops, and cultural attractions. You can also consider optional experiences such as a tram tour, visit to the International Antarctic Centre, or a short drive to nearby attractions like Sumner Beach or the Port Hills for panoramic views of the city.
Overnight in Christchurch
After breakfast, you'll drive through the heart of the South Island, crossing the vast Canterbury plains. Catch your breath in Geraldine before continuing through Fairlie. Ascending Burkes passes you'll come to the picturesque lakeside town of Tekapo. Follow the road and take in the view of Aoraki Mt Cook (New Zealand's tallest mountain) from the shores of Lake Pukaki, known for its glacier fed turquoise blue colour. Continue along the lake to your final destination Mt Cook Village.
Overnight in Mt Cook Village
Please note: There are no food shops at Mt Cook, and dinner options are limited to one restaurant. If you wish to self-cater, you must stock up before arriving in Mt Cook or make dinner reservations in advance.
Optional: Mount John Observatory Stargazing Experience, Tekapo: USD 160, min 2 paxExperience one of New Zealand’s most sought-after stargazing adventures at the renowned Mount John Observatory, perched high above Lake Tekapo. Set within the world-famous Aoraki Mackenzie International Dark Sky Reserve, this unforgettable evening takes you deep into the Southern Hemisphere’s pristine night skies. Guided by expert astronomers, discover the science and stories behind the cosmos as you observe the dazzling Milky Way, distant planets, star clusters, and even far-off galaxies using powerful telescopes and naked-eye techniques enhanced with laser pointers. This premium experience offers exclusive access to the Mount John summit, combining breathtaking alpine surroundings with world-class astronomical insight, making it a must for anyone seeking a truly immersive and awe-inspiring night under the stars.
Duration: 1 hour 45 minutes (approx.)
Today, you'll leave Mt Cook National Park and drive towards Queenstown. Go through the lakeside town of Twizel and then pass through the gliding capital of New Zealand Omarama, before ascending the Lindis Pass. Follow the road to Cromwell, located at the at the head of the Kawarau Gorge. Continue on towards the Gibbston Valley, one of New Zealand's premier wine growing regions. See the historic Kawarau Bridge where you can bungy jump or relax and watch others take the plunge. Approaching Queenstown, the Remarkables mountain range comes into view as you arrive at the adventure capital of New Zealand
Overnight in Queenstown
Optional: Kawarau Bridge Bungy Jump Experience – Queenstown: USD 240, min 1 paxExperience the thrill of bungy jumping at the iconic Kawarau Bridge Bungy, widely recognised as the world’s first commercial bungy site. Set above the scenic Kawarau River, this historic location invites you to take a 43-metre leap into a dramatic canyon landscape, offering an unforgettable rush for both first-time and experienced thrill seekers. Choose to jump solo or tandem or simply soak in the lively atmosphere from the viewing areas as others take the plunge. With additional adventure options available at the site and a spectacular riverside setting, this experience combines heritage, excitement, and natural beauty—making it a must-do highlight in Queenstown.
Although celebrated as New Zealand’s ‘adventure capital’, Queenstown offers far more than just adrenaline-fuelled experiences. Set on the shores of Lake Wakatipu and framed by the dramatic Remarkables mountain range, this alpine town is rich in scenic beauty, local cuisine, and outdoor exploration. Take a leisurely lakeside stroll, ride the gondola for panoramic views, or explore filming locations from the famous Lord of the Rings series. For thrill seekers, a range of exciting activities await, including a high-speed jet boat ride on the Shotover River, bungy jumping, or indoor skydiving. Alternatively, unwind with a scenic cruise on Lake Wakatipu combined with a visit to Walter Peak High-Country Farm. During the winter months (July–September), the region also offers excellent skiing opportunities at nearby fields such as Coronet Peak and The Remarkables, or further afield near Wanaka at Cardrona Alpine Resort and Treble Cone.
Overnight in Queenstown
Optional: TSS Earnslaw Cruise & Walter Peak Eco Experience: USD 115, min 1 paxSituated on the picturesque shores of Lake Whakatipu, Walter Peak High Country Farm is the perfect place to spend a relaxing few hours. The Walter Peak Eco Experience allows you to immerse yourself in nature and learn about conservation throughout New Zealand. Begin your trip with a 45 minute cruise aboard the Vintage TSS Earnslaw, an integral part of Queenstown’s pioneering history and to this day a Queenstown icon. You will be greeted by our rural host upon disembarking the vessel, who will give you a tour of the stunning Restaurant Garden and showcase the beautiful native plants. You will then have the opportunity to have a hands on role in Walter Peaks land restoration project by planting a native tree or shrub from our nursery. Next savour a delicious morning/afternoon tea made with local ingredients in the old charming woolshed. The Eco Tour is the perfect adventure for those who want to give back to the environment while immersing themselves in New Zealand’s native scenery.
Optional: iFLY Indoor Skydiving Queenstown: USD 100, min 1 paxExperience one of Queenstown’s most thrilling adventures with a high-speed jet boat ride through the dramatic canyons of the Shotover River. Designed for adrenaline seekers, this exhilarating experience takes you skimming across the water at incredible speeds, navigating narrow canyon walls and surging through white-water rapids under the control of a highly skilled driver. Hold on tight as the jet boat performs thrilling 360-degree spins and sharp turns, delivering an unforgettable rush against a backdrop of rugged cliffs and stunning natural scenery. With multiple departures throughout the day and optional transfers from central Queenstown, this short yet action-packed ride is a must-do for anyone looking to experience the region’s iconic adventure culture.
Duration: 25 minutes (approx.)
Today is free at leisure to explore Queenstown at your own pace or you may opt for one of the following optional tours.
Overnight in Queenstown
Optional: Full Day Milford Sound Day Tour with Scenic Cruise: USD 250, min 2 paxEnjoy a full-day escape into nature with a scenic journey to Milford Sound, located within the World Heritage-listed Fiordland National Park. Sit back and relax with round-trip transportation from select accommodations as you travel through some of New Zealand’s most breathtaking landscapes, including stops at Mirror Lakes and Monkey Creek, where you can admire crystal-clear glacier-fed waters and stunning reflections. The experience continues with a memorable boat cruise on Milford Sound, offering close-up views of dramatic cliffs, cascading waterfalls, and pristine wilderness. Onboard Wi-Fi allows you to stay connected along the way, making this tour ideal for travelers looking to fully immerse themselves in the natural beauty of the South Island.
Duration: Approximately 13 hours.
Transport: Luxury glass-roof coach with free onboard Wi-Fi.
Complimentary Tea and Coffee will be provided on the cruise.
Departure: Usually starts around 7:00 AM from a central Queenstown meeting point (Copthorne Hotel and Apartments Queenstown Lakeview) or select hotel pickups.
After breakfast, start your journey, by crossing the Crown Range, the highest sealed road in the country, you'll pass through the alpine town of Wanaka. Following the shores of both Lake Wanaka and Hawea, you'll enter the township of Makarora, gateway to Mt. Aspiring National Park. Stretch your legs on a walk to Blue Pools, a ten-minute stroll through lush rainforest. Marvel at the native beach and countless waterfalls as you continue toward the West Coast. Crossing the Haast River you are now truly in the wild west, a 600-kilometre stretch of bush, rainforest and podocarp forest. Continue to arrive in Fox Glacier, your destination for the night. Home to the largest glacier on the west coast, Fox is 13 kilometres long and ends in rainforest only 250 metres above sea level.
Overnight in Fox Glacier
After breakfast, start the last leg of the journey, by driving towards Christchurch. The road trip from Fox Glacier to Christchurch in New Zealand is a breathtaking journey through some of the country's most iconic landscapes. Starting with the stunning Fox Glacier, the route takes you past the reflective waters of Lake Matheson, through the scenic Haast Pass with its waterfalls and rainforests, and into the rugged beauty of Mount Aspiring National Park. The drive offers panoramic views of Lake Wanaka, Lake Hawea, and the dramatic Lindis Pass, before entering the vast Mackenzie Basin, home to the turquoise waters of Lake Tekapo and Lake Pukaki, with Mount Cook in the distance. As you descend into the Canterbury Plains, the scenery transitions to sweeping farmlands, culminating in the vibrant city of Christchurch.
Overnight in Christchurch
After breakfast at the hotel, drop your rental car at the Christchurch Airport service area. Proceed towards the terminal building of Christchurch International Airport, to catch your flight back home.
Heartland Hotel Auckland Airport offers a free 24-hour airport shuttle service and air-conditioned rooms. Facilities include an outdoor swimming pool with spa pool. Heartland Hotel is located in the Airpark Business Centre, 5 minutes’ drive from Auckland Airport and Butterfly Creek. Auckland city centre is a 25-minute drive away. All rooms contain a refrigerator and tea/coffee making facilities. The private bathrooms include free toiletries and a hairdryer. Some rooms also have a kitchenette. The Lobby Bar serves a range of refreshing drinks and light meals. Alternatively, there are a number of restaurants and cafés within a 5-minute drive.
Located conveniently between central Rotorua and the famous Whakarewarewa Thermal Reserve, Copthorne Hotel Rotorua offers comfortable, eco-friendly accommodation ideal for both leisure and business travellers. The hotel features modern amenities including complimentary WiFi throughout the property and a heated outdoor swimming pool, perfect for relaxing after a day of exploration. Just a short 5-minute walk from the Rotorua Golf Club, and only a brief drive from renowned attractions such as the rejuvenating Polynesian Spa and the picturesque Lake Rotorua, the hotel provides an excellent base to experience the region’s geothermal wonders, natural beauty, and cultural highlights.
Located just minutes from Christchurch International Airport, the Sudima Hotel Christchurch Airport offers comfortable, well-appointed accommodation with free unlimited WiFi, complimentary parking, and a 24-hour front desk. Each air-conditioned room is equipped with an LCD TV, satellite channels, tea and coffee-making facilities, and 24-hour room service. The hotel has undergone extensive refurbishment, featuring a modern lobby, executive accommodation wing, upgraded Acheron Restaurant and Lobby Bar, fitness centre, meeting rooms, and two superior accommodation wings. Guests can enjoy international cuisine and award-winning wines at the Acheron Restaurant or unwind with drinks in the lounge bar by the fireplace. Conveniently located next to the International Antarctic Centre and Spitfire Square’s shops and restaurants, the hotel is just a 20-minute drive from the city centre. A complimentary 24-hour airport shuttle operates on demand, while a 2.5% surcharge applies for credit card payments, and a pre-authorisation is required at check-in; bookings of five rooms or more may be subject to different policies and additional charges.
Aoraki Court Motel is a modern accommodation located in Aoraki Mount Cook National Park. All units feature great views of surrounding mountains and Mount Sefton. There is free on-site parking and free Wi-Fi. The heated guest rooms come with double glazed windows and a flat-screen TV. Each has a patio with mountain views. All rooms also have a microwave, a fridge and kitchenware. Self-service guest laundry is available. The property can provide guests with free hiking maps and daily newspaper. Union Pay credit cards are accepted. Aoraki Court Motel is a 3-minute walk from various dining options at Mount Cook Village. It is 210 metres from Sir Edmund Hillary Alpine Centre and 450 metres from Aoraki Mount Cook National Park Visitor Centre. Aoraki Mount Cook Airport is 6.5 km away.
Located in Queenstown, 2.9 km from Queenstown Event Centre, Holiday Inn Queenstown Remarkables Park provides accommodation with a fitness centre, private parking, a shared lounge and a restaurant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. Guests can make use of a bar. A buffet breakfast is available daily at the hotel. Skyline Gondola and Luge is 9.2 km from Holiday Inn Queenstown Remarkables Park, while The Remarkables is 17 km away. The nearest airport is Queenstown Airport, a few steps from the accommodation.
Located on State Highway 6, nestled at the base of the majestic Southern Alps, this hotel offers comfortable accommodation right by the South West World Heritage Park, in Fox Glacier Village. Guests enjoy free WiFi per day. There is a variety of rooms offering spectacular mountain or rural views. All living units contain LCD TVs and refrigerators. Nearby activities include guided walks on both Fox and Franz Josef Glaciers, helicopter sightseeing and landings on the snow and ice. Heartland Hotel Fox Glacier is only minutes away from Fox Glacier and the world famous mirror lake, Lake Matheson, reflecting New Zealand's two highest peaks, Aoraki/Mt Cook and Mt Tasman.
Located just minutes from Christchurch International Airport, the Sudima Hotel Christchurch Airport offers comfortable, well-appointed accommodation with free unlimited WiFi, complimentary parking, and a 24-hour front desk. Each air-conditioned room is equipped with an LCD TV, satellite channels, tea and coffee-making facilities, and 24-hour room service. The hotel has undergone extensive refurbishment, featuring a modern lobby, executive accommodation wing, upgraded Acheron Restaurant and Lobby Bar, fitness centre, meeting rooms, and two superior accommodation wings. Guests can enjoy international cuisine and award-winning wines at the Acheron Restaurant or unwind with drinks in the lounge bar by the fireplace. Conveniently located next to the International Antarctic Centre and Spitfire Square’s shops and restaurants, the hotel is just a 20-minute drive from the city centre. A complimentary 24-hour airport shuttle operates on demand, while a 2.5% surcharge applies for credit card payments, and a pre-authorisation is required at check-in; bookings of five rooms or more may be subject to different policies and additional charges.
Please refer to the following link(s) for important information about your specific destination.
New Zealand
Click here to check our recommended travel protection plan.
All children under 18 must be accompanied by an adult. Minimum age for children on escorted tours is 8. Minimum age on Safaris is 8. Minimum age for game drives in Kruger National Park (South Africa) is 12. Minimum age for Uganda programs is 15.
Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be travelling with an adult other than his/her parents, or with only one parent, a notarized letter, granting authorization to travel, including the dates of travel should be carried.
We offer many Solo-Friendly trips with no mandatory single supplement. For all other tours, a single supplement will apply for solo travelers.
For the rates on these tours, please refer to the Price and Dates section on each tour page.
Please refer to the following link(s) for important information about your specific destination.
New Zealand
How do I book a tour with Indus Travels?
You can review How to Book a Tour page for more details.
How do I create an Indus Account?
Go to our website and click on the register button found on the upper right hand side to create your Indus Travel account and start booking tours!
If I don't remember my password, how do I log in?
Click the Forgot Password? link in the login form and it will lead you to a form to change your password. Simply enter your registered email address and you will be emailed a link to reset your password.
How do I view my invoice?
You will not be able to access your invoice immediately upon booking. You will be notified by email when it is available for you, normally within 48 business hours of booking. You can find your invoice and all other details of the tours you booked by logging on to your account and going to the Tour Booking History page.
How do I make payment online?
Simply login to your Indus Travel account, go to your tour of choice and click on Book Now. You will then confirm the details and your preferences about the tour and finally pay through our secure online payment platform.
What forms of payment does Indus Travel accept?
We accept US & CA Dollar check, bank check, money order, direct deposits, wire transfer, Visa, and Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned checks.
Where do I mail a cheque?
Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd and mailed to:
233 - 11951 Hammersmith Way,
Richmond, BC, V7A 5H9,
Canada
When is my final payment due?
Your exact final payment date is indicated on your invoice which may be viewed by signing into your account. In general, final payment is due 75 days prior to departure with some exceptions where payment is due earlier.
How much is my final payment?
The amount of your final payment will be noted on your invoice and can be accessed by logging into your account online.
Can I send a bank cheque or money order?
Yes. Indus accepts US & CA Dollar cheque, bank cheque, money order, direct deposits, wire transfer, Visa & Master credit cards. Third-party credit cards are not acceptable. Payments made by wire transfer must include an additional $30 wire transfer fee. There is a $50 fee for returned cheques.
To whom should I write the cheque?
Cheque payments should include your Reservation number in the memo section and be made payable to Indus Travels Ltd.
Can I pay with a debit card?
No. Indus does not accept payments with Debit card.
How do I know if Indus received my payment?
You will be notified by email that your payment was received and applied to your reservation. You may also access your reservation by logging into your account online
When will I receive my e-Documents?
Once final payment has been received and processed, documents will be sent via email approximately 21 days prior to the beginning of your tour services.
Can I get paper documents?
Paper documents may be sent upon passenger request. There is a shipping and handling fee of $30 for each set of paper documents: These paper documents will be delivered between 14-21 business days prior to the beginning of your tour. In some instances, a paper voucher/ticket is required by our vendor. In these instances, the costs for shipping and handling will be shouldered by Indus Travels.
How do I access and print my documents?
Your documents may be accessed by logging into your Indus Travel account and checking your Tour Booking History.
Do I receive anything else with my e-documents?
Indus e-document package includes all local contact details, daily itinerary, airline e-ticket information, service vouchers, and travel tips which should be everything you require to go on your trip.
How do I know where to find my airline ticket?
With a few exceptions, international airline tickets are issued electronically. The airline confirmation number and ticket numbers stated in your documents represent your airline "ticket(s)." Some domestic Arline tickets which can only be issued at destination will be given to you upon your arrival in the local destination.
If I need one, who is responsible to obtain my visa?
You are responsible for obtaining the proper travel documents for the destinations on your itinerary, including having a passport that is valid for at least 6 months before the date of departure and a visa if required. Please check the Visa section in the Know Before You Go document for the countries you will be visiting.
Please note: Passengers who are not U.S. or Canadian citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa.
How do I know if I need a visa?
Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.
How do I obtain a visa?
A visa may be obtained by using a visa service or by contacting the embassy or consulate of the nation you are visiting prior to departing from your home country.
Please check the Before You Book section found on every tour to access the country specific Know Before You Go document to know about Visa and other important information about the countries you will be visiting.
How much does a visa cost?
There will be different costs that will be specific per embassy/consulate and whether you have used a visa service or not. These costs often change with little notice. We recommend that you contact the appropriate embassy or consulate directly for the most up to date information.
You may find the contact information for consulates/embassies in the Visa section of the Know Before You Go document available for the country you will be visiting.
What are optional sightseeing tours?
Optional tours are offered to travelers interested in additional experiences, sightseeing, meals or activities to supplement the included components of our tours. You may choose to participate in some, all or none of the optional tours which are priced individually. Complete descriptions and prices for each optional tour are listed on the itinerary section of the tours on our website.
When can I add optional tours?
Optional tours are available for purchase any time up to 45 days before departure.
Can I purchase optional tours locally?
Yes. When traveling on an escorted tour, optional tours may be purchased locally from the Tour Manager. However, Indus cannot guarantee the rate and availability of these services when purchased locally. Please note that tours purchased locally are subject to current exchange rates and may cost up to 10% more.
Can I add optional tours for only select individuals on my reservation?
Yes. For assistance on this matter, please contact Indus Travel sales and reservations staff.
What coverage does Travel Insurance provide?
For complete details on Travel Insurance, check our Travel protection page.
When can I purchase Travel Insurance?
American Residents can purchase Trawick Insurance with us at the time of booking or anytime prior to departure. After booking, Canadian Residents will receive an email with a referral to TuGo Insurance which can be purchased anytime prior to departure.
When is Travel Insurance active?
Travel Protection coverages will take effect on the later of 1) the date the plan payment has been received by the Policyholder; 2) the date and time you start your Covered Trip; or 3) 12:01 A.M. Standard Time on the Scheduled Departure Date of your Covered Trip.
I need to cancel my trip and have not purchased insurance, what do I do?
Penalties for cancellation will depend on the tour you have purchased and how close to departure you are at the time of cancellation. For more information, visit our terms and conditions.
Why is it important that I give my name as it appears on my passport when booking a tour?
Due to increased travel security and policies around the world, it is now a requirement that your airline ticket matches your first and last name exactly as it reads on your passport. Please note that any changes to the details of your air booking, could be subject to a change fee, penalties or cancellation.
Can I reserve a seat assignment?
For our packages that include flights, we do not usually assign seats. In most cases, you can request specific seats, but this may incur a small fee payable to the airline. For more information, contact our sales and reservations staff.
Once confirmed, are airlines seats always guaranteed?
In most cases, seat assignments are firm. However, airlines may sometimes reassign seats for operational reasons. This often happens at the last moment and is controlled by airline staff, with Indus Travel not being notified. Passengers are encouraged to reconfirm their seat assignments and any other special requests directly with their airline prior to departure.
Should I check-in online?
It always recommended and more convenient to check in online. It will shorten your waiting time at the airport, secure your seat assignments and other reservations.
Can I request a special meal on the flight?
Requests may be made for special meals. These requests will be sent on your behalf to the airline so long as Indus receives these request prior to your documents being issued. The availability of special meals will be based upon the specific airlines and will be at their discretion.
Can I use my frequent flier miles?
Accrued frequent flier miles cannot be used toward the purchase of Indus Travels’ airfare or used for class upgrades. However, airfare purchased through Indus Travels may qualify to earn you additional miles.
What is required when I check-in?
Ticketed passengers must show correct identification at check-in. Children must have a parent present at check-in and all tickets must be in each passenger's name.
What is required with International travel?
An international trip may require valid travel documents such as passport, visa, re-entry permit, health certificate, inoculation record, a ticket for the return journey or continuance of your trip, or ANY combination thereof. Passengers are responsible for the proper documentation. Concerns about the required travel documents may be resolved by contacting the appropriate consulate or embassy.
